Hybrid Parts person en Williams Machinery

Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 100 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery operation. We offer a diverse range of equipment for industries like warehousing, construction, milling and more. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference!


The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices. 

What we offer:
The Parts Person is a union position, with the starting wage of $27.44 - $36.12 per hour depending on experience. This role includes a pension contribution of $3.00 - $4.63 per hour, along with extended medical and dental coverage, and top-tier holidays and vacations as per the Collective Agreement. There is an additional $1.75/hour premium for a Red Seal certification.

Key Responsibilities:

• Professional communication via phone, email and in person with customers.
• Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns.
• When working the parts counter, follows prescribed cash, credit, and cheque procedures of the dealership.
• Processes cores, warranties, and new return merchandise as required at a point of sale.
• Maintains the retail sale floor and displays to meet or exceed the dealerships standards.
• Assists in keeping parts department, inventory warehouse and shipping & receiving clean and orderly.
• Attends training as prescribed by management to maintain proficiency in his/her job description.
• Demonstrates a positive team attitude with a willingness to learn.
• Uses dealership equipment and resources safely and proficiently.
• Other duties as assigned.

Knowledge, Skills and Abilities:
 

• Excellent attention to detail and a positive attitude, with good interpersonal skills.
• Excellent general computer skills and experience with Microsoft Office applications (Outlook, Word, Excel).
• Superb customer service skills and strong organizational skills.
• Good data entry and data management/reconciliation abilities.
• Ability to work in a group environment.
• Ability to adapt to changing schedules and hours if required.
• Basic knowledge of automotive or heavy-duty parts – previous experience an asset.
• Ability to learn and adapt to multiple data, information and lookup systems used by different vendors.
• Ability to lift up to 50 pounds, and capable of standing or sitting for long periods of time at different desk or counter heights and on varying surfaces.
• Operate forklift, pallet jacks in indoor and outdoor environment (training will be provided);
• Builds and maintains strong business relationships.
• Requires a valid driver’s license.

Training, Education and Experience:

• 2-3 years of experience in a parts department or similar.
• High school diploma.

Values:

• Build trust – with customers and each other.
• Be a team player – commit to working together to win.
• Be customer-focused – “wow” customers so they become raving fans.
• Support community – care for our people, our community and our planet.
• Deliver results – know what you need to do and get it done.

Working Conditions: The Parts Person is based out of the Surrey office and works 40 hours on average per week Monday to Friday.







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