Hybrid Customer Support Representative I en Freudenberg Group

Working at Freudenberg: We will wow your world!

Responsibilities:

• Supports general business operations by providing various administrative support activities as a generalist or in a combination of Disciplines in the Administrative Services
• Works on basic assignments under very well defined procedures and with job related training.
• Performs routine or manual tasks following established procedures and will typically be considered semi-skilled through work experience.
• Resolves routine issues with supervisory guidance and approval, has limited to no discretion to vary from established procedures.

Qualifications:

• Capable of understanding technical drawings, data sheets and specification documents.
• Confident and effective communicator; written & oral, able to communicate professionally with customers, colleagues and peers at all levels.
• Able to quickly take ownership of customer requirements and using own initiative, make decisions and problem solve using the tools and resources available.
• All round team player, able to integrate with the team and offer support and communicate well both within and outside the department.
• Self-motivated, be able to work well under pressure and meet set deadlines.
• Attention to detail; be able to work with figures and calculations accurately.
• Excellent organization and time-management skills.
• Confident and very competent user of the standard Microsoft Office packages. SAP experience an asset.
• The customer base is international, and a foreign language is an asset.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.