Hybrid Supervisor Environmental Services 40 Hours en Beth Israel Lahey Health
Beth Israel Lahey Health · Beth Israel Deaconess Medical Center, Estados Unidos De América · Hybrid
- Oficina en Beth Israel Deaconess Medical Center
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Summary: Supervises and coordinates the housekeeping department in order to maintain the facility in a clean and orderly condition. Assures that all housekeeping procedures, applicable laws, government regulations, and policies and procedures of the department and facility are succesfuly achieved.7:00 AM- 3:30 PM
Every third weekend/holiday availability needed
Job Description:
Essential Responsibilities:- Assists in plans for improving work methods and schedules. Helps to direct training programs and demonstrates new equipment and methods and provides on-the-job training
- Monitors and inspects employees work performance to ensure standards are maintained. Assigns and distributes work to staff. Establishes and coordinates employee work schedule to assure necessary staff coverage.
- Works closely with nursing staff to ensure that requests are processed on a timely and accurate basis.
- Assists in the supervisory function of linen distribution and collection.
- Resolves complaints as required, reports and seeks guidance from the Operations Manager.
- Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None
Required Qualifications:
- High School diploma or GED required. Bachelor's degree preferred.
- 3-5 years related work experience required and 1-3 years supervisory/management experience required
- Demonstrated experience communicating with direct reports and employees from at all levels of an organization.
- Strong attention to detail regarding housekeeping.
- Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Preferred Qualifications:
- Strong customer service and communications skills.
- Bi-lingual proficiency in Spanish or Haitian Creole a plus
Competencies:
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
- Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
