firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
We are building data infrastructure to enable more timely and personalized engagement with individuals living with SMI at scale. This allows our team of peers, social workers, and nurse practitioners to plan appropriate care and focus on critical tasks rather than manually searching for information across silos in the healthcare system. This is a unique opportunity to found and define the data engineering team, our stack and architecture, with a high caliber product and data team that is growing quickly. You will build impactful healthcare technology on a modern technology stack.