Hybrid Business Development Representative with French en Zendesk

Job Description

About Zendesk
Zendesk is the world's leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love. Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync.

We are looking for hardworking individuals who are certain that they want a career in software sales. Whilst no previous experience is required, we are looking for team members who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and are willing to go above and beyond in this goal oriented position.

The Role

This is a pure hunting sales role and includes engaging with prospect organizations of all sizes, complexities and needs. You will work with key internal stakeholders and groups - including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in the French market.

Key Responsibilities

• Engage with prospects and clients to understand business and organisation challenges and pain points

• Generate high-value sales pipeline through both strategic and targeted prospecting

• Collaborate with the Sales team to develop a list of target prospect accounts

• Develop and manage a pipeline of prospects & provide top class customer experience

You will

• Be a key team member of the sales team, driving new business and delivering on the strategy for your region.

• Run a busy outbound pipeline of leads and provide top class customer experience.

• Use innovative prospecting into both cold accounts as well as into new groups and divisions of existing Zendesk customers.

• Generate high-value pipeline through both strategic and targeted prospecting into start-ups and unicorn, or enterprise businesses.

• Show creativity and flourish naturally in a Zen environment, actively source new leads through the use of social tools. We want your brains! Just not literally.

• Be motivated to overachieve on targets and metrics.

• Be the face of the brand, 100% focussed on building an outstanding customer experience.

You have

• Native French and Fluency in English

• A minimum of 6 months of experience in a Sales related environment.

• Passion to kick-start or continue a career in consultative sales.

• Solid business experience (SaaS sales preferred), curious and customer-centric.

• A “Can Do” / “Winner” attitude, with a hunger and ‘self-starter’ commitment to overachieve and succeed.

• Excellent written and verbal communication skills.

• Bachelor’s or Master’s degree is preferable.

• Availability to work weekly in a hybrid model: Lisbon office and remotely

Why Zendesk

• Quality leadership team dedicated to you, your development and your success.

• Experienced and top performing peer or ‘buddy’ dedicated to showing you the ropes.

• Flexibility to work between home and office with everything you need to be successful in either location (MacBook, home office desk/chair allowance, Sales Navigator, Zoom etc)

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

#LI-AO1

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.