Hybrid Banking Back Officer en MUFG

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department/Section

The Operations Department is responsible for managing the operations performed in Paris but also for monitoring the relationship with EOD EMEA as for the Hub and spoke process (Paris operations outsourced in London). And Operation Department is handling and keeping customers’ important documents. This department comprises 3 sub departments:

• Business Operations Team
• Customer team
• Quality Assurance Team

Main Purpose of the Role 

Part of the Operations Department, the Business Operations Team is responsible for execution and verifications of various operations to ensure full compliance with the Banking Industry and regulatory and legal frameworks and to provide good service level to MUFG customers

Key Responsibilities

• Accountable for the daily operations concerning transfers (international and domestic), SEPA, checks, LCR, circularisation, various certification (balance, KYC etc) and any other operation handled by Paris back office.
• Accountable for the completion of expected processing by Payment Services, with accuracy, compliance to procedures and regulations, and within expected time frames.
• Accountable for handling and scanning customers original documentation and signature verification
• Customer contact for daily operations & investigations
• Actively participate in new system testing (UAT) and scenarios preparations when called upon
• Escalate in a timely manner. Attend meetings when required, and provide feedback of discussions.
• Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.
• Accountable for delivering regulatory reportings (internal & external) on a timely manner

Work Experience

• Banking exposure in a payments Back office role
• Experience of working in a fast moving environment under time pressure whilst retaining strong attention to detail.

Skills and Experience

Functional / Technical Competencies:

• Knowledge of SWIFT message types (MT & XML) & SEPA (SCT & SDD)
• ​A high degree of accuracy and attention to detail.
• Excellent communication (English & French, written and verbal skills).
• Working knowledge of Microsoft products to Intermediate level (Word, Excel etc).

Education / Qualifications:

• Bachelor Degree and/or equivalent experience.

Personal Requirements

• Good communication skills (French & English, written & spoken)

• The ability to operate with urgency and prioritise work accordingly

• Great qualities of rigor, seriousness, reliability and organization

• A customer-oriented mind-set

• Strong problem-solving skills with a good attention to detail & accuracy

• Excellent interpersonal skills

Personal alignment to MUFG Values

• Integrity & Responsibility
• Professionalism & Teamwork
• Challenge ourselves to grow

• Personal alignment to EMEA Cultural Principles
  • Client Centric
  • People Focused
  • Listen Up, Speak Up
  • Innovate & Simplify
  • Own & Execute

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.