Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.
About the Job:
Cyderes is seeking a Technical Writer to join our talented Team. This role will work in lockstep with customer contacts and the Identity and Access Management (IAM) Team analysts to document Customer processes in the form of Standard Operating Procedures (SOPs), Operations Manuals, and Escalation Procedure Documents (EPDs). The Technical Writer will attend knowledge transfer sessions with Cyderes and Customer Subject Matter Experts (SMEs), create the requested documentation, and provide the documentation to the Cyderes SMEs. Upon updating the documentation, if required, the Technical Writer will provide the final version of the document to the Customer SMEs. This position requires someone who is passionate about effective written technical communication and cybersecurity. This role requires an individual who values the challenges associated with a complex, high stakes and fast-paced environment. A flexible and highly adaptable mindset is an absolute necessity.