Hybrid Merchandise Ambassador (21+) en SeaWorld Entertainment

SEASONAL POSITION

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Conduct Wine Tastings while educating guests on the characteristics of the different wines, their history, region, etc.
• Suggestively encourage the sale of a tasting, trio sampling, glass, or bottle sale.
• Maintain wine inventory on sales floor and back stock notifying supervisor of needs for wines and production supplies.
• Keep wine testing area clean and organized
• Work in a fast paced environment with high guest interaction
• needs.
• Greet and interact with guests.
• Answer questions and resolve guest issues..
• Sets up merchandise displays and arranges merchandise on counters or tables to promote sales.
• Assist guests with product information.
• Assist guests with selecting merchandise items to purchase.
• Obtains merchandise requested by guests or receives merchandise selected by guests.
• Ensure merchandise is properly and accurately price marked.
• Help stock and maintain inventory levels.
• Maintain the safety and cleanliness of the work environment.
• Provide Park information, such as: directions in the park to shows, exhibits, etc.; attraction availability; department product availability and promotions.
• Suggestive sells items to guests and employees.
• Pours alcoholic and nonalcoholic drinks.
• Follow proper cash handling procedures
• Totals bill and accepts payment
• Serves alcohol in compliance with company’s policy
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests
• Stationary standing and repetitive motion for 2-3 hours at a time.
• Perform other duties as assigned.
• Occasionally assist other locations and areas in the park as needed.

Availability

• This is a seasonal role: Available to work varying shifts or hours based on park hours, i.e. be able to work opening and closing shifts, nights, weekends, and Holidays.
• At least 4 days of unrestricted availability including weekends and holidays

What it takes to succeed:

• Must be at least 21 years old
• Strong written/verbal communication skills; able to read, write and speak English.
• High School Diploma / GED preferred
• Must be able to obtain a California Alcohol Server License
• Must be outgoing and professional, with the ability to become knowledgeable about wine; including sampling and learning characteristics of different wines, history, region, etc.
• Must be able to remain standing for up to eight hours
• Knowledge of Alcohol policies, company policy and CA state laws.
• Knowledge of appropriate service and restriction as necessary of alcoholic beverages per training and policy guidelines
• Ability to work independently and make decisions with little to no supervision
• Requires dealing with unpleasant, angry, or discourteous people
• Requires making decisions that impact the results of co-workers, clients, or the company

Compensation: 17.25 USD Hourly

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
   

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.