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Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).

Department Overview

Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns.

Position Overview

The Senior Service Coordinator provides support services as defined by regulatory contracts and Community Access guidelines to assigned program participants including assisting with defining personal, vocational and educational goals.  The Senior Service Coordinator also provides assistance to program participants using a person-centered approach that supports individuals in their recovery, hopes and opportunities. The Senior Service Coordinator also assists program director in the management of program and provides back-up coverage when program director is absent.

Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Minimum of a high school diploma or equivalent (GED) – Bachelor’s degree, preferred.
• Must be cleared through CA Background check process (Justice Center, OCFS, etc.)
• Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent upon specific needs of tenant’s.
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Be creative and flexible.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org/jobs.

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal 

experience using mental health services.www.communityaccess.org