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Job Title: Medical Receptionist 

Job Type: Part-time

Location: Spring Valley, NY

Company: SportsCare Physical Therapy 

About Us: 

SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care. 

Job Description: 

Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy. 

As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care. 

Responsibilities: 

• Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes. 

• Scheduling: Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery. 

• Registration and Documentation: Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed. 

• Check-In and Check-Out: Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits. 

• Phone and Email Communication: Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally. 

• Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed. 

• Insurance Coordination: Assist in obtaining any necessary authorizations or referrals. 

• Office Support: Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming. 

Qualifications: 

• High school diploma or equivalent (additional education or certification in healthcare administration is a plus). 
• Previous experience in a medical or healthcare receptionist role is preferred. 

• Strong interpersonal and communication skills, with an emphasis on professionalism and empathy. 
• Exceptional organizational and multitasking abilities. 
• Proficiency in using computer software, including electronic health record (EHR) systems and Microsoft Office. 
• Knowledge of medical terminology and insurance procedures is advantageous. 
• Commitment to patient privacy and confidentiality. 
• Friendly, approachable, and customer-focused attitude. 

Benefits: 

• Competitive salary and benefits package. 

• Additional benefits