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Hybrid Technical Solutions Data Analyst II

Datadog ·  New York, New York, USA, United States Of America · Hybrid

  • Office in New York, New York, USA
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We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams.  We operate at high scale – trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

The Technical Solutions team fuels Datadog's global growth by educating potential clients and ensuring existing customers maximize the value of our products. As a Data Analyst II in the Technical Solutions (TS) department, you will empower teams – including Sales Engineering, Support Engineering, and Technical Post Sales – to be data-driven in their daily operations, delivering a first-class support experience for all Datadog customers. You will revamp processes requiring data and analytics, initiating data-driven change. As part of the internal Technical Solutions Operations team, you'll join a broader Data Analyst community across the company, with opportunities to grow and use cutting-edge analytics tools.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

  • Drive Business Analytics: Build a deep understanding of the Technical Solutions team’s value proposition, operations, and systems to proactively identify opportunities where data can help scale impact.
  • Define & Measure KPIs: Partner with team leads to define meaningful, actionable KPIs that track operational health and program success.
  • Shape the Data Layer: Contribute to the data modeling layer using dbt – updating existing models and developing new ones optimized for self-serve analytics.
  • Build Insightful Dashboards: Design and maintain dashboards that surface key insights, support deep dives, and offer a seamless user experience.
  • Deliver Actionable Insights: Conduct deep-dive analyses using internal data sources, presenting clear, actionable findings to stakeholders at all levels.
  • Improve Operations with Data: Identify and drive data-informed improvements to processes, helping the organization work more efficiently and effectively.
  • Enable Data Literacy: Empower teams through training and guidance on how to leverage data independently, fostering a data-informed culture.

Who You Are:

You’re a data-driven analyst who loves turning numbers into insights that drive real impact. Curious and collaborative, you thrive at making data accessible and meaningful for stakeholders.

  • Experienced & Proficient: You have 2+ years in data analytics, fluent in analytical SQL, and experienced with tools like Metabase, Looker, or Tableau. You’ve worked with modern warehouses (Snowflake, Redshift, or BigQuery) and ideally tools like dbt or Airbyte.
  • Analytical & Insightful: You’re not just about what the data says – you dig into the “why.” You can clearly communicate trends and findings to both technical and non-technical audiences.
  • Stakeholder-Focused: You enjoy working closely with teams to define data needs and build solutions that support decision-making. You help others become more data-informed.
  • Independent & Impact-Oriented: You’re comfortable owning projects and making progress autonomously, while also contributing to cross-functional efforts.
  • Bonus Points: Experience with GTM systems (Salesforce, Zendesk, Jira), SaaS product data, or analytics enablement is a plus. So is a quantitative degree or background in high-scale tech environments.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$112,500—$165,000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.