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Housekeeping Manager

Hyatt · New York City, · Onsite

  • Junior
  • Ufficio in New York City
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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  
The Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed.  Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling.  The Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction.  This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
This role will provide any candidate with the opportunity to work in a positive, inclusive workplace culture. We offer competitive compensation, benefits, and opportunities for growth and development within our company.

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
  • Experience in managing progressive hotel Rooms Management
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills