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Coordinator of Development Operations 

The Coordinator of Development Operations [Gift Planning] supports the Senior Managing Director of Gift Planning and reports to the Director of Development Operations, with primary responsibility for the processing, acknowledgement and maintenance of planned gift commitments, donations and accounts.  

Responsibilities: 

• Process planned gift commitments.
• Prepare acknowledgement letters for planned gift commitments, individual retirement account (IRA) and matured gifts.
• Lead document filing activities and organization of physical filing space.
• Provide administrative support for the Senior Managing Director of Gift Planning.
• Serve as the primary contact for the Directors of Gift Planning for all data maintenance, donor and staff requests.
• Provide personalized customer service to donors and volunteers.
• Provide support for all monthly billing, bi-annual pledge summaries, bi-annual solicitation letters, pledge write-off communications, special event invitations and other special mailings as requested.
• Promote the integrity of the database through accurate record-keeping.
• Provide back-up coverage for other support staff and assist with other duties as assigned.

Qualifications:

Experience and Education: Three years’ administrative/clerical experience with demonstrated interpersonal skills to effectively relate to donors, volunteers, colleagues and senior administrators.   

Communication Skills: Exceptional telephone and customer service skills.  Strong written and verbal communication skills.

Technological Proficiency: Demonstrated skill and knowledge of, or ability to learn quickly, technological tools available to DU, including membership databases (Blackbaud CRM) preferred. Microsoft Windows computer environment and Microsoft Office suite (Outlook, Word, Excel) proficiency required.   

Interpersonal Skills: Detail-oriented, self-motivated, excellent organizational skills, and ability to work independently as well as in a team environment. Commitment to the mission and goals of Ducks Unlimited.

Reporting and Location: This position reports to the Director of Development Operations and works from the national headquarters in Memphis, TN.   

Salary and Benefits Package: Salary commensurate with experience.  We work hard to encourage everyone at Ducks Unlimited to bring their authentic selves to work every day.  DU offers an exceptional benefit package that includes comprehensive group medical, prescription, dental, and vision insurance, including spouse and dependent coverage; minimum three weeks paid vacation to start; paid sick leave and 10 paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement.

Application Instructions: To apply, please submit a resume highlighting your qualifications and a cover letter indicating why you are interested in the position.

Application Deadline: Applications will be accepted through September 26^th, 2025, or until a qualified applicant is identified.