Crm Careers in kirkland-washington-us ∙ Page 1

Position Summary:  

We’re looking for a dynamic and strategic leader to join our team as Director of Strategic Growth & Clinical Partnerships. This highly visible role is ideal for someone who thrives at the intersection of business development, client success, and clinical expertise. You’ll be responsible for both expanding relationships with existing strategic accounts and driving new business growth - while serving as a trusted clinical voice for our customers and internal teams.

In this role, you’ll lead full-cycle sales efforts with new clients, craft expansion strategies with existing partners, and serve as a key clinical resource throughout the sales and product lifecycle. You’ll partner cross-functionally with marketing, product, and clinical teams to ensure we deliver not just value, but meaningful impact to healthcare organizations. If you're a natural relationship builder who brings a consultative, clinician-informed approach to growth, this role offers the opportunity to shape the future of our business and how we serve the healthcare market. 

Key Responsibilities: 

Account Management (Retention & Growth) 

• Serves as the primary relationship manager for existing strategic clients.
• Drive upsell/cross-sell opportunities through land and expand strategies.
• Ensure client satisfaction through business reviews and performance monitoring. 

New Logo Sales (Acquisition) 

• Own the full cycle sales process from lead generation to close for target new accounts.
• Partner with marketing to craft messaging that blends value proposition and clinical credibility.
• Navigate complex buying groups 

Clinical / Subject Matter Expertise 

• Act as a trusted advisor to clients by bringing deep clinical knowledge and industry insight.
• Participate in client calls, RFPs, and presentations to add credibility.
• Influence product development or customization with a user-focused, clinical lens. 

Required Education and Experience:  

• Doctor of Pharmacy (PharmD)
• Licensed Pharmacist (preferred but not required)
• 7–10+ years of experience in strategic account management, enterprise sales, business development, or client partnerships—ideally within healthcare, health tech, or related industries
• Proven track record of revenue growth, including ownership of upsell/cross-sell strategies and new client acquisition
• Strong clinical knowledge and credibility—experience in a clinical role or working closely with providers, payors, or health systems
• Excellent relationship-building and stakeholder management skills across complex organizations and buying groups
• Experience navigating long sales cycles and managing multiple concurrent deals or client initiatives
• Effective communicator who is able to tailor messaging for C-suite, clinical, and operational audiences
• Comfortable working cross-functionally with product, marketing, and clinical teams to influence roadmap and client solutions
• Analytical and strategic thinker, with the ability to translate clinical value into business outcomes
• Strong presentation skills and ability to lead business reviews, RFP responses, and solution demonstrations
• Self-starter with a growth mindset, capable of thriving in a fast-paced, evolving environment 

Preferred Skills:  

• Prior experience in health tech, digital health, value-based care, or population health management
• Familiarity with CRM tools (e.g., Salesforce) and sales or account management best practices 

Core Competencies: 

One Team:  

Act as one team with fellow MacroMates and customers  

Value humility, low ego, and collaboration  

Maintain an All for One, One for All attitude 

Deliver on Promises:  

Do the right thing  

Do what you say you will do  

Work with a sense of urgency and transparency 

Macro Thinking:   

Challenge yourself and others to think boldly, bigger, and into the future  

Lead with a Growth Mindset  

Act as a thought leader for the healthcare industry 

MacroHealth is an equal opportunity employer.