Crm Careers in kalgoorlie ∙ Page 1

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 06/03/2025

Introduction

We are seeking an Area Sales Manager, Pumps - Australia East to join our Pumps team. You will support and develop Pumps business lines technologies portfolio -Pumps, Valves, Hose and Cyclones - and provide onsite and offsite technical sales support for Metso team and customers.

You will collaborate with the other business teams to ensure exceptional customer experience.

In this position, you will report to the Director, Pumps. This position will be based in Kalgoorlie or Perth, though we are open to other locations in Western Australia.

What you'll do

• Responsible for profitable Pumps PG sales growth, both capex and services for assigned Sites. Proactively develop and identify sales opportunities as well as responding to RFQ’s, RFI’s and tenders, to ensure consistent growth in the allocated area, year on year.
• Having a winning mindset and ensuring responsiveness to customers in assigned Territory.
• Troubleshooting equipment and service problems, with the assistance of Technical experts.
• Develop and achieve growth and aftermarket retention strategies that cascade down into site specific objectives customised to individual customers’ needs
• Track & report market share and opportunity gap analysis, focusing on closing the gap.
• Develop pump trial proposals based on justifiable business case.
• Provide accurate quarterly budgeting and forecasting activities for allocated sites.
• Prepare and maintain all customer records, using Customer Relationship Management (CRM) system
• Build rapport and respect as the trusted advisor for slurry pumping needs.
• Ensure Customers receive first-class customer care and service.
• Ensure that majority of time is spent having face to face interactions with the Customers.
• Train key Customer personnel in application and operation of pumping products
• Maintain a comprehensive knowledge of industry processes, competitors and commercial influences.

Who are you

• Experience in the area of Sales and Customer Relationship Management, Kalgoorlie Goldfields experience highly regarded. 
• Mining industry understanding and experience
• Experience with maintenance support
• Result driven with “can do” attitude
• Experience in communicating and collaborating closely with sales, product management, services and customers
• Ability to think creatively, on the run
• Ability to fit in well with the Metso team and culture
• Excellent negotiation, communication and presentation skills
• Ability to travel extensively and get face to face with customers is required
• Knowledge of CRM based systems
• Strong networking skills
• Performance metrics

Development and training can be provided.

What's in it for you
•    A work environment where safety is always the number one priority – both your physical and mental health is our priority •    A competitive base salary reflective of your skills and experience with annual incentive program •    Additional Annual Leave benefit for all permanent and maximum term employees
•    Flexibility in your working lifestyle – our team manages their own balance of working from home and in our office environment
•    Gender Neutral Paid Parental Leave of 18 weeks at full pay
•    Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
•    Active Social Club and companywide social events as your social wellness is important to us
•    Family focused events as your family forms part of our close-knit community
•    Comprehensive medical benefits including discounted private health insurance for employees and immediate family
•    Company provided Salary Continuance insurance cover
•    Career development & education assistance to further your technical and leadership ambitions

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

metso.com