Cms Careers in fort-meade ∙ Page 1

Job Role:  Program Support Specialist
City/State/Region:  Fort Meade, MD / Washington DC Metro area
Location: Onsite 
Job Type: Full-Time / Exempt
Clearance: Active Top-Secret (TS) clearance is required
Salary Range: $50k – $70k
Job Posting Close Date: 09/07/2025

Overview:

INTECON, LLC is seeking a a highly organized and detail-oriented Program Management Support Specialist to provide case management and administrative support to the Defense Counterintelligence and Security Agency (DCSA), Privacy, Civil Liberties, and FOIA Office (PCLF).

The selected candidate will play a critical role in the receipt, processing, and tracking of FOIA and Privacy Act requests, ensuring compliance with federal regulations while supporting PCLF leadership in managing workflows, reporting metrics, and facilitating stakeholder communications.

This is an excellent opportunity for a mission-driven professional with strong case management, records management, and executive support skills who thrives in a high-visibility, fast-paced environment.

Roles and Responsibilities:

• Request Processing & Case Management
  • Receive, analyze, and categorize incoming requests in accordance with established PCLF standards.
  • Accurately enter and track requests in the Case Management System (CMS).
  • Provide prompt acknowledgments and notifications to requesters.
• Stakeholder Communication
  • Maintain professional, timely communication with requesters, providing status updates and requesting additional information as needed.
  • Support government information specialists in coordinating responses to congressional, public, and internal stakeholders.
  • Meet established quality and service standards for all communications.
• Case Preparation & Documentation
  • Prepare complete, accurate, and organized case folders and supporting documentation for government review.
  • Ensure case materials comply with FOIA, Privacy Act, and PCLF standards.
  • Assist in drafting cover memos, correspondence, and supporting documents.
• Records Management & Compliance
  • Manage adjudication and case records in compliance with DoD retention schedules.
  • Support accurate filing, storage, and disposal of records.
  • Maintain strict adherence to DCSA and federal information security protocols.
• Administrative Support to Leadership
  • Maintain rosters, organizational charts, and office reference materials.
  • Assist with administrative packages (e.g., awards, training, recognition).
  • Provide day-to-day executive support to PCLF leadership.
• Performance Monitoring & Reporting
  • Track workflows, processing times, and request volumes.
  • Prepare compliance and workload reports for leadership review.
  • Identify and recommend process improvements to enhance efficiency.

Clearance Requirements:

• Active Top-Secret (TS) Clearance is required; Sensitive Compartmented Information (TS/SCI) Eligibility is preferred.

Qualifications:

• High School Diploma or equivalent.
• Minimum of 2 years of relevant administrative, case management, or technical support experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams), Adobe Acrobat, and familiarity with workflow/case management tools (e.g., SharePoint, ServiceNow, CMS, CATMS).
• Strong written and verbal communication skills, with the ability to prepare professional correspondence and interact effectively with senior stakeholders.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Experience handling sensitive or classified information; knowledge of FOIA, Privacy Act, or records management is preferred.
• Prior experience supporting FOIA, Privacy Act, or civil liberties offices in a federal environment preferred.
• General understanding of DoD security and administrative policies is preferred.

Benefits:

• Comprehensive Group Health Plans (Medical, Dental, and Vision) coverage.
• Company-paid Short-Term and Long-Term Disability, Life, and AD&D Insurance.
• Flexible Spending Accounts and Supplemental Plans Available.
• Company-paid Training and Development Programs.
• Educational Assistance Program.
• Generous Paid Time Off and Holiday Pay.
• 401k Retirement Plan with Company Match.
• Critical Illness and Accident Insurance.
• Employee Assistance Program.
• Health Advocacy Program.
• Financial Wellbeing Programs.
• MarketPlace Perks.

About INTECON:

Founded in 1999, INTECON has been a trusted leader in delivering cutting-edge technology and strategic solutions for defense, security, and mission-critical operations for over two decades. As an integral part of Aspetto, we go beyond conventional government contracting – driving innovation, anticipating challenges, and developing forward-thinking solutions that enhance operational effectiveness and national security.

Leveraging Aspetto’s deep expertise in acquisition, design, deployment, and sustainment, INTECON ensures strategic superiority and mission success for our clients. Our ISO 9001:2015 certification reflects our unwavering commitment to quality, precision, and operational excellence. With a robust suite of capabilities including Enterprise IT & Cloud-Based Technologies, Software Development & Cybersecurity, Data & Analytics, Intelligence & Professional Services, Logistics, and Tactical Equipment. We empower organizations with agile, scalable, and mission-driven solutions.

At INTECON, our dedication to integrity, ingenuity, and client-focused execution positions us as a premier partner in defense and technology. Together with Aspetto, we continue to set new standards of excellence, ensuring the security, resilience, and success of those we serve.

INTECON is proud to be an Equal Opportunity Employer committed to fostering diversity and inclusivity. We firmly uphold the principle of Equal Pay for Equal Work, without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, eligible veteran status, or any other protected characteristic. We welcome qualified applicants from all backgrounds and strive to create a workplace where everyone feels valued and respected.