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HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

We are currently recruiting for a Quality Assurance Coordinator. 

What you will do in this position:

• Determines initial routing and/or disposition of Return For Credit (RFC) material [i.e., Defective on Arrival (DOA), Trade-In, and Demo equipment] to Quality Engineering or the Material Review Board (MRB) as prescribed by the governing Standard Operating Procedures (SOP).
• Enters all applicable data and disposition comments into the Returned Material Tracking (RMT) of the MRP system and completes any hardcopy documents (e.g. NCR's) as required.
• Process and accurately record data relevant to QA-evaluated DOA material in Enterprise Resource Planning system.

What you will need to succeed:

• Qualifications
  • Working knowledge of basic statistical quality control, data collection methods, and inspection methods and terms.
  • Ability to create and use control charts.
  • Computer literacy in Windows environment.
  • Software proficiency: Microsoft Word, Excel, and Access.
  • Working knowledge of ERP system and Report Wizard or ODBC preferred.
• Experience
  
  • 4+ years
• Education
  
  • High School Diploma - Required
• Travel: 0%

The posted pay range, $23.80 to $31.74, is what we reasonably expect to pay for the role.  This may vary depending on experience and other factors.  Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 25 pounds.