Homeoffice Manager, Partner Enablement
Maverick Payments · Calabasas, United States Of America · Remote
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Homeoffice Manager, Partner Enablement
Maverick Payments · Calabasas, United States Of America · Remote
- Professional
Exciting Opportunities at Maverick Payments!
Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position: The Partner Enablement Manager is a strategic leadership role responsible for overseeing the partner onboarding lifecycle, optimizing enablement processes, and driving operational excellence across the Business Development team. This role leads a team of coordinators and specialists, ensuring partners are equipped with the tools, training, and support needed to succeed. The Manager collaborates cross-functionally with Relationship Management, Sales Operations, and Technology teams to streamline workflows, enhance partner experiences, and contribute to revenue growth.
This position will consider remote candidates in the following states:
AZ, CA (Outside of LA Metro area), CO, FL, GA, ID, IN, KY, MA, MD, ME, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA.
Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position: The Partner Enablement Manager is a strategic leadership role responsible for overseeing the partner onboarding lifecycle, optimizing enablement processes, and driving operational excellence across the Business Development team. This role leads a team of coordinators and specialists, ensuring partners are equipped with the tools, training, and support needed to succeed. The Manager collaborates cross-functionally with Relationship Management, Sales Operations, and Technology teams to streamline workflows, enhance partner experiences, and contribute to revenue growth.
- Lead and evolve the partner onboarding and enablement framework to support scalable growth.
- Oversee the review and approval of partner setup packages, ensuring compliance and completeness.
- Develop and maintain standardized documentation, training materials, and onboarding protocols.
- Ensure timely system access, agent ID creation, and dashboard configuration for new partners.
- Monitor onboarding KPIs and partner readiness, implementing improvements as needed.
- Conduct dashboard demonstrations and training sessions.
- Monitor ongoing relationships with newly onboarded agents to ensure they receive dedicated support.
- Manage and mentor a team of Partner Enablement Coordinators and support staff.
- Set performance goals, conduct regular reviews, and foster a culture of accountability and collaboration.
- Provide coaching and professional development opportunities aligned with team and company goals.
- Partner with Sales Team to ensure accurate CRM data, lead distribution, and reporting.
- Drive process improvements and automation initiatives to enhance operational efficiency.
- Bachelor's degree in business, Finance, or related field or 7+ years of experience in partner enablement, sales operations, or business development.
- 3+ years of experience in a leadership or management role.
- Experience in fintech, merchant services, or SaaS preferred.
- ETA CPP certification and familiarity with high-risk payment processing are a plus.
- Strong leadership and team-building capabilities.
- Advanced proficiency in Microsoft Excel and CRM platforms.
- Deep understanding of TSYS, Fiserv, PPM, CBOS, and card brand regulations.
- Excellent communication, presentation, and stakeholder management skills.
- Strategic thinker with a hands-on approach to execution.
- Ability to thrive in a fast-paced, dynamic environment.
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with up to a 3% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
This position will consider remote candidates in the following states:
AZ, CA (Outside of LA Metro area), CO, FL, GA, ID, IN, KY, MA, MD, ME, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA.
