Crm Careers in buffalo ∙ Page 1

The QIMA story

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Our 8,000 QIMAtes live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

QIMA Food is dedicated to helping every member of the global food supply chain ensure the safety and quality of food products, as well as safe working conditions and sustainable practices. With inspections, audits and certifications, we support food growers, producers and retailers, as well as businesses in food service and hospitality, securing their food products' journey from farm to shelf and fork.

As the Food Business Developper Manager in North America, you will play a pivotal role in driving the divisional revenue growth through the development and execution of strategic sales initiatives.

You will be responsible for developing and implementing sales strategies that align with the division's overall objectives, fostering a culture of success, and establishing strong relationships with key clients and partners.

You will be directly reporting to the Food Operations Director.

Key Responsibilities:

• Drive, develop and execute comprehensive sales strategies to achieve revenue targets and divisional objectives in the Food/Agri market in North America.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Hunt new clients in our core business 
• Define sales practices, objectives by sector, customer, and lead sales KPIs (visits, closing ratio, accepted quotes average basket,...) , processes and systems to streamline operations and enhance efficiency.
• Collaborate with teams to optimize product/service offerings based on market feedback.
• Cultivate and maintain strong relationships with clients and partners.
• Ensure highest levels of customer satisfaction and retention.

• Work closely with the divisional management team to align sales strategies, best practices and cross-selling with overall business objectives
• Optimize the use of Zoho CRM
• Explore and adopt AI tools to improve our activities

In order to succeed in this role, you have:

Qualifications:

• Bachelor’s degree in a relevant scientific field, business, finance, engineering or related field from an accredited university, advanced degree preferred.

• Knowledge of Major Food certification schemes: BRCGS/SQF/GFSI/FSSC22K etc...
• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
• Demonstrated ability to build, motivate, and lead high-performance sales teams.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to develop and execute effective sales strategies.
• Results-driven with a track record of achieving and exceeding sales targets
• Ability to work effectively in a fast-paced, global matrixed environment with competing priorities.

QIMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all countries with no geographical limitations. Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.