Cms Careers in -scottsdale-arizona ∙ Page 1

Description

Shift: This is a hybrid role working Tuesday-Thursday in person at corporate office in Scottsdale

Community Medical Services (CMS) is hiring a Patient Responsibility Specialist. Under the supervision of the Chief Financial Officer, the Patient Responsibility Specialist is responsible for the determination and collection of patient responsibility payments. This role will include understanding what insurance options a patient may have and helping them navigate choices and decisions.

Along the way, we’ll invest in your well-being through a benefits package that includes:

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

RESPONSIBILITIES

• Initially it will be to help communicate to patients and clients any ACA plans they
• may be enrolled in and that impact
• The position will also provide guidance to the patient on how to navigate insurance
• portals and websites to ensure they are making informed choices on their coverage
• Eventually the role will be a liaison between the clinics and finance to ensure
• patient responsibility clearly outlines to the patient so they understand their financial
• commitments
• The goal will be that the candidate will help formulate and implement a robust
• process that addresses the patient responsibility issues at CMS

Requirements

• High school diploma or GED required
• At least 3 years of patient interaction, specifically as it relates to patient financial responsibility

Skills

• Ability to communicate clearly and effectively between all organizational levels and with outside providers
• Intermediate computer knowledge, including ability to navigate in electronic health records
• General knowledge and aptitude for working independently with adults of mixed ethnic groups
• Culturally competent and sensitive to client and employee needs
• Excellent organizational skills, accuracy, and attention to detail
• Problem solving, conflict resolution, time management, and strong customer service skills
• Strong team player comfortable working in a fast-paced setting
• Flexible with the ability to work in a continuously changing environment

Tools and Equipment Requirements

• The ability to use a phone, computer, printer, and copier is required.
• Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, Access, Microsoft Teams and PowerPoint.
• The ability to use the internet and various web browser software is required.

Physical Working Conditions and Office Setting Description

• Frequent use of a telephone, computer, printer, fax machine and copier
• Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint

#CRPSF

About Community Medical Services

Community Medical Services (CMS) is a CARF accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one on one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in eleven states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.