Crm Careers in -lenexa ∙ Page 1

Are you eager to utilize your technical expertise to contribute to a thriving sales team? Would you like to work at one of the world’s leading water technology companies where we pioneer solutions to the world's water and climate challenges and improve quality of life for people?

If yes, then we have an interesting role for you!

What is the job about?

Grundfos, a Great Place to Work®, certified company, is seeking an experienced Internal Sales Engineer to join our Industry (IND) OEM Sales team.

For a defined Area of Primary Responsibility, or APR (geography, markets and accounts), the Internal Sales Engineer’s role is to grow the Grundfos business by defining, measuring, analyzing, improving, and controlling the activities within their APR. The APR is all OEM touchpoints within USA and Canada. The Inside Sales Engineer reports to the Senior Area Sales Manager and participates as an active member of the regional sales team.

You will work on a hybrid schedule out of our Lenexa, KS office. Travel (up to 10%) will be expected for this role.

Your main responsibilities:

Key Account Support (40%):

• Under the guidance of the KAM who owns the account, be responsible for providing an added, higher level of support for Key Accounts within your APR, such as expediting, urgent quoting, and project/quotation follow up, etc.
• Service the Key Accounts as the “backup” to the KAMs, and will be heavily involved with the identified Key Accounts. This will require a collaborative effort with the entire KA OEM Team.
• Work with the KAM on strategies to grow the Share of wallet with existing accounts.
• Serves as technical expert for iSolutions and will assist in aspects of troubleshooting / support when needed.

Selling (20%):

• B&C level Partner Accounts – you will be responsible for selling to existing and potential direct accounts following the Grundfos Sales Excellence program. You will provide sales support to KAMs in order to participate in closing an order or to facilitate and add value to the selling process and customer experience. 
• Lead Retrieval Tool (LRT) follow-up with OEM partners to improve hit rate, increase sales, and provide feedback on quality of leads and improvement to LRT process.

Project Mining (20%):

• Review the quotation log and opportunity pipeline to follow up on potential projects with customers and potentially upsell when possible.
• Use external marketing data (customer identification tools) like Manufacturers News Database, LinkedIn, news publications etc. to identify and qualify prospects for your APR.
• Utilize internal marketing data (LRT & GTI) to mine and qualify customers for your APR.

Pipeline Management (15%):

• Quote Pipeline – responsible for monitoring and managing the quote pipeline, prioritizing and proactively following up on quotes, and dispositioning quotes through the sales excellence pipeline process.
• Responsible for helping KAMs with closure of projects, open quotations / RFQ / RFI and serve as a resource for urgent requests.

Reporting/Time Management (5%):

• The ISE will maintain data in the Customer Relationship Management (CRM) system relative to customers, accounts, and activities in their APR. 

Your background

We imagine that you have:

• A Bachelor’s degree in Engineering or in a similar technical discipline, or equivalent experience.
• 2+ years of relevant experience in a technical sales, engineering, or project management environment.
• Experience working in a large manufacturing environment is strongly preferred.
• Exhibit strong knowledge of best practices in relevant systems, local laws, and regulations where applicable.
• Experience with Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Professional sales skills, including key account strategies and plans.
• Experience with sales/data analysis and forecasting.
• Knowledge of the market segment to which you are assigned and a general knowledge of the other Grundfos target markets.
• Knowledge of pumps and pumping systems, rotating equipment including electronically controlled pump systems (VFD, controllers, etc.).
• Ability to develop and deliver effective product presentations at all levels of management and for all sizes of audiences for both internal and external customers.
• Ability to manage individual expense budget and work with regional team to plan and stay within the regional expense budget.
• Analytical and systematic approach to business processes.
• Possess good verbal & written communication skills in the English language.
• The ability to communicate effectively with people at all levels & in all different types of environments.
• Willingness to travel up to 10%.

Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.  

In addition, your day-to-day benefits include:  

• If you’ll be working from your home office, we’ll make sure you are well equipped with a workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues.   
• On top of it, flexible working hours; 5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year. 
• Competitive medical insurance rates through medical, dental, and vision plans; and a 401(k)-match program. 
• Annual bonuses, parental support, internal well-being consultants and programs.
• Access to the modern Grundfos Academy to pursue further both personal and professional development. 
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly. 

If this job sounds interesting, please send your resume and cover letter by clicking “Apply”.  

To dig deeper into the Grundfos universe, follow us on LinkedIn or YouTube.  Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.

Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an applicant and pay transparency. Accommodations are available for applicants with disabilities.

We look forward to hearing from you.