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Hybrid Web Content and Technology Specialist

Furman University · Greenville, Vereinigte Staaten Von Amerika · Hybrid

  • Junior
  • Optionales Büro in Greenville
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Job Title:

Web Content and Technology Specialist

Job Family:

Technicians

Full-Time/Part-Time:

Full time

Compensation Grade:

5H

Pay Type:

Hourly

Department:

Library

Job Summary:

The Web Content and Technology Specialist supports the development and implementation of digital strategies to improve the library’s web presence. The successful candidate will manage and maintain library-specific web systems and services including: Springshare LibApps (LibGuides, LibAnswers, LibCal, and LibWizard), Ex Libris Alma/Primo, and social media including a WordPress blog.

Job Description:

Responsibilities:

  • Creates and maintains accessible web templates and University branding in LibApps software.

  • Creates and maintains custom functionality in LibGuides using JavaScript; ensures custom functionality is accessible.

  • Conducts web content updates and data clean-up activities, as assigned.

  • Provides technical support for library-specific platforms.

  • Conducts routine configuration, maintenance, and data clean-up activities in Alma.

  • Coordinates with PASCAL and Ex Libris to troubleshoot escalated Alma/Primo technical issues.

  • Manages library social media accounts, including creating, soliciting, and posting content on a consistent, scheduled basis.

  • Administers library’s WordPress blog, including creating, soliciting, and posting content on a consistent, scheduled basis. Provides technical support for the quarterly publication of the Library Newsletter.

  • Provides technical support for two public access library catalog workstations in the Duke Library.

  • Collaborates with library colleagues to develop and/or support digital exhibit websites.

  • Manages Google Analytics for LibApps software and selected library systems. Creates Google Analytics dashboards.

  • Pursues professional development by serving on appropriate committees, attending related conferences and webinars, and staying current with emerging trends.

  • Completes performance review process with supervisor to understand job performance expectations and how they fit into Library and University goals.

  • Attends divisional and departmental meetings.

  • Performs other duties as assigned.

Reports to:

Scholarly Communications Librarian

Minimum Qualifications:

  • Bachelor’s degree in Computer Science or other relevant degree.

  • One or more years of experience in a related role.

  • Demonstrated experience creating and maintaining branded websites using HTML, CSS, and JavaScript.

  • Excellent problem-solving and troubleshooting skills.

  • Excellent written and interpersonal communication skills.

  • Proven track record of proactive improvements in quality and robustness of website content and functionality.

  • Demonstrated ability to collaborate effectively across departments to achieve organizational objectives.

Preferred Qualifications:

  • Experience as a LibGuides administrator.

  • Ability to serve as the Library’s digital accessibility subject matter expert or willingness to engage in appropriate training to develop this expertise.

Work Environment:

  • Work may require flexible hours, on short notice, in response to emergencies.

  • Work may require exposure to dust.

A cover letter and resume, along with the online application, are required.

Education Requirements:

Bachelors (Required)

Certification Requirements:

Job Posting End Date (if date is blank, posting is open ended):