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Description

Customer Service Specialist

Power Healthcare Supply Chain By Supporting What Matters.

At LeeSar/CSF, we’ve been powering healthcare excellence since 1998—delivering supply chain innovation and operational performance for health systems that care for thousands of patients each day. Every Associate plays a role in that mission—and for our Customer Service team, that impact starts with responsiveness, accuracy, and solutions that help hospitals stay stocked and prepared.

Now, we’re looking for a dependable and proactive Customer Service Specialist to support day-to-day requisitions, vendor communications, product issue resolution, and purchasing workflows. In this fast-paced role, you’ll provide critical support to the healthcare providers who rely on us.

Why This Role Matters

Our customers include hospitals and clinics that serve thousands of patients. When they need supplies, you’ll be the one to make sure orders are placed, received, and resolved without delay. In this role, you’ll:

• Be the first point of contact for product needs, order updates, and resolution support.
• Manage requisitions and create purchase orders with accuracy and urgency.
• Communicate with vendors and internal teams to troubleshoot issues and keep customers informed.
• Support order confirmations, expedite requests, returns, and credit processing.
• Maintain reliable documentation and enter accurate data in our purchasing systems.

Qualifications

What We’re Looking For

• High School diploma or equivalent (required).
• 1+ year of office, purchasing, or customer service experience—distribution or healthcare experience preferred.
• Strong written and verbal communication skills.
• Accurate typing skills and proficiency in Microsoft Outlook, Excel, and Word.
• A detail-oriented and proactive mindset with the ability to multitask and adapt.
• Availability for overtime, holidays, or weekend work if needed.
• Willingness to grow through professional development and system training.

What You’ll Gain

• A mission-driven role where your accuracy and service keep healthcare moving.
• Opportunities for cross-training, mentorship, and future advancement.
• A comprehensive benefits package, including:
  • Zero-cost HDHP plan for associate-only coverage
  • Annual bonus program & 401(k) match with immediate vesting
  • On-site clinic, paid holidays, generous PTO bank
  • Employer-paid disability and group life insurance
  • Tuition reimbursement & ongoing professional development

Join a Mission-Driven Team

At LeeSar/CSF, we refer to our employees as Associates—because we believe success is shared. We’re proud to be an Equal Opportunity Employer and a Drug-Free/Tobacco-Free Workplace.

Want the full job description? Email [email protected] with the subject line: Customer Service Specialist.