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Hybrid Sales Operations Analyst (Bilingual in English & Korean)

LG Electronics · Alpharetta, Vereinigte Staaten Von Amerika · Hybrid

$65,000.00  -  $80,000.00

  • Junior
  • Optionales Büro in Alpharetta
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Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

 

The Opportunity:

In this role the Sales Operations Analyst will be responsible for coordination of day-to-day operation of all Compressor and Motor related business. This may include management of purchase orders, sales order, invoices, inventory, and accounting aspects relating to the business. This role is Located in our Alpharetta, GA office.  Bilingual communication skills in English and Korean are required.

 

As the Sales Operations Analyst, you will be responsible for the following:

 

Order Entry:  Take charge of order management by obtaining warehouse reports, processing orders, and ensuring alignment between ordered and shipped quantities.
Receiving:  Keep operations running smoothly by verifying model and quantity accuracy across systems and warehouse reports—escalating any discrepancies to our warehouse or factory teams.
Purchase Orders:  Collaborate with LG HQ to confirm purchase orders based on forecasts and inventory. Validate pricing and engage in strategic discussions to optimize purchasing costs and support LGEUS’s profitability goals.
In/Out Reconciliation:  Maintain operational accuracy by regularly reconciling system entries with warehouse activity.
Defective Return Process:  Oversee the return process for defective items—coordinate with QA to validate returns and work with HQ to ensure timely reimbursement to LGEUS.
Model Change Entry:  Stay hands-on by updating the system during model transitions and monitoring the rollout process on-site to ensure seamless execution.
Price Registration:  Input and manage selling prices in the system with precision and speed.
Cost Structure Creation/Update:  Keep our pricing strategies sharp—update cost structures with every change and build new ones for new models or warehouses, then share with HQ for alignment.

 

Logistics Management:

Inbound Tracking: Keep things moving—track inbound shipments with forwarders and carriers, ensuring goods are on time and in sync with forecasts.
New Warehouse Contract Review/Negotiation: Play a key role in growth by reviewing contracts and negotiating smart, cost-effective warehouse agreements.
WH Transfer Management/Monitoring: Coordinate transfers between warehouses—schedule pickups, monitor deliveries, and keep carriers accountable.
Inventory Reconciliation (Weekly/Monthly): Own inventory accuracy by reconciling transactions and making sure physical shipments match the system.
Physical Inventory: Lead semi-annual inventory counts to validate records and support audit-readiness.

 

Expense Management:

Warehouse Expense Processing (GLAP):  Review and process invoices with a sharp eye—challenge any discrepancies and protect our bottom line.
Carrier Expense Processing (Sales Portal):  Stay on top of shipping costs by reviewing, processing, and validating all carrier-related expenses.
Mexico Customs Clearance & IMMEX Processing (GEVS):  Monitor Mexico customs and IMMEX invoicing closely—ensure accurate payments and quick resolution of discrepancies.
Monthly Accrual Management:  Calculate and record expenses that haven’t yet cleared, ensuring financial accuracy each month.

 

Miscellaneous

C-TPAT Support:  Help ensure compliance and security by supporting the C-TPAT team and preparing warehouses for inspections.
GNMS Entry:  Process HQ reimbursements in GNMS, coordinating with HQ and accounting to ensure proper documentation and coding.
Claims:  Act fast—submit claims for missing or damaged goods and hold warehouses and forwarders accountable.
Customs Clearance Support (US/MX):  Step in to resolve customs issues quickly and keep shipments moving across borders.
AR Collection Support:  Team up with AR to follow up on past-due invoices and support cash flow goals.

 

Qualifications:

  • Bachelor's degree required.
  • 2+ years of experience in logistics or operations management.
  • Strong critical thinking and business reporting skills to support decision-making at all levels.
  • Analytical, collaborative, and solutions-oriented—skilled at working with cross-functional teams and external partners.
  • Proficient in Microsoft PowerPoint and Excel.
  • Proven ability to thrive in fast-paced, high-demand environments.
  • Bilingual fluency in English and Korean is required.

 

Recruiting Range
$65,000—$80,000 USD

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.