Remote Program Manager, Training bei MyHRABC

PRIMARY DUTIES AND RESPONSIBILITIES:

• Develop and deliver comprehensive training programs for existing and new employees.

• Create and maintain training materials that are aligned with current best practices.

• Assess training needs through surveys or consultation with managers

• Conduct regular audits to identify process inefficiencies and areas for improvement.

• Implement process improvement initiatives to enhance productivity and reduce costs.

• Provide feedback to employees and management on training outcomes 

• Develop and execute change management plans to facilitate smooth transitions during organizational changes.

• Uses training methods and technologies to enhance the learning experience

• Act as a mentor to new employees to facilitate their integration into the program.

• Standardize processes and content across departments to ensure consistency, efficiency and sustainability

• Develop a repository of standardized procedures and best practices.

• Lead, develop and schedule management training sessions, including but not limited to Manager Compliance Trainings, new manager training, etc.); 

• Management and oversight of all SOP/ Work Instructions, Program Forms and Letters; 

• Management of the Program Training Matrix;

• Oversight of corporate training assessments and acknowledgements; 

• Prepare and participate in internal and external audits;

• Review, identify and analyze trends; 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Minimum University Degree in Business Administration, Science or equivalent experience;

• Science / healthcare background an asset;

• Minimum of 3 years' experience in the pharmaceutical/biotech or healthcare-related industries;

• Experience with Patient Support Programs considered an asset

• Minimum 2 years of People management experience

• CPTM certification considered an asset

• Experience in quality control/ training considered an asset;

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Advanced knowledge of pharmaceutical distribution industry

• Ability to communicate effectively both orally and in writing

• Effective interpersonal, organizational skills; attention to detail and leadership skills

• Ability to consistently meet deadlines

• Excellent problem-solving skills; ability to resolve issues effectively and efficiently

• Excellent presentation skills

• Knowledge of Articulate 360, Microsoft Word, Excel, PowerPoint and other Office Programs

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet.

PHYSICAL AND MENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

1.    Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.

2.    Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.

3.    75% or more time is spent looking directly at a computer.

4.    Associate is frequently required to stand, walk (or otherwise be mobile).

5.    Ability to deal with stressful situations as they arise.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

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