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Gesponsert von CourseraSuperside is expanding its Customer Success team and looking for an experienced CSM Team Lead with deep expertise in the marketing domain to manage a team of Customer Success Managers supporting top-tier customers like Vimeo, Reddit, Figma, and Novartis.
At Superside, Customer Success goes beyond account management - it’s about driving strategic value for our customers and ensuring they maximize the potential of AI-powered creative services. With these services, we help customers drive revenue, gain efficiencies, and develop new organizational capabilities. If you have strong business acumen, a customer-centric mindset, and love to enable teams, this role is for you.
Note that our CSM team aligns with customer segments, as marketing and creative capacity align closely with company size (Enterprise, Mid-Market and Small Business). This Team Lead position will manage a portfolio of Enterprise customers and CSMs.
