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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the Information Technology sector. As a leader in European staffing, we specialize in high-impact placements that drive career growth and organizational excellence.

Job Overview

We are currently searching for talented individuals to join our team for an Italian Speaking Microsoft Customer Experts position in Greece, set within the dynamic and fast-paced Information Technology (IT) industry. This is an exceptional opportunity for professionals looking for rewarding Italian-speaking jobs in an environment that prioritizes innovation, technical excellence, and superior service delivery.

Key Responsibilities

• Provide expert-level support for Microsoft software and cloud solutions to Italian-speaking clients.
• Troubleshoot complex technical inquiries, ensuring high-quality resolution in an Information Technology environment.
• Maintain deep knowledge of the latest Microsoft ecosystem updates to provide accurate, industry-leading guidance.
• Manage client relationships through professional, clear, and empathetic communication in the Italian language.
• Collaborate with IT engineering teams to resolve escalated technical cases efficiently.
• Contribute to the continuous improvement of support processes to enhance the overall customer experience.
• Document all technical interactions with precision to maintain the integrity of the company’s IT knowledge base.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Proven passion for technology and a desire to build a career in the Information Technology (IT) industry.
• Excellent analytical and problem-solving skills, with a focus on delivering premium customer service.
• Strong digital literacy and experience with common software applications.
• Ability to thrive in an international, multicultural work environment.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Choosing to pursue jobs in Greece means embracing an unparalleled quality of life defined by breathtaking landscapes, historical wonder, and a Mediterranean climate. Greece offers a vibrant lifestyle where ancient tradition meets modern convenience, providing a perfect backdrop for your professional journey in the IT sector.

Beyond the world-class culinary experiences and social culture, moving to Greece for our Italian Speaking Microsoft Customer Experts position in Greece is a seamless transition thanks to our comprehensive support. Discover why so many professionals choose Greece as their primary destination for career growth and personal enrichment.

How to Apply

If you are ready to elevate your career and join a prestigious firm, we invite you to apply now. Join our team at Mercier Consultancy Group and take the next step in your professional journey. We look forward to reviewing your application.