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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly’s Purpose

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Come be a part of being a team that is at critical to the launch of lifesaving medicines! The Global Business Unit IT team is at the forefront of leveraging data and technology to launch new medicines to market, to raise awareness and to gain access to medicines for appropriate patients. With a deep technical and business understanding, working across working across all therapeutic areas/dis‐ ease states, we design and implement digital solutions to power our business, creating best-in class customer engagements that improve patient outcomes and deliver business results.

As part of our commitment to improving patient outcomes, Customer Support Programs (CSP) play a critical role in patient care by helping patients get off to a good start by providing easy access to Lilly medicines, connecting them to vital support resources throughout their treatment journey.

What You’ll Be Doing!

The Salesforce Marketing Cloud Tech Lead is responsible for performing full-cycle software development tasks in an Agile Software Development environment in addition to leading a team of Marketing Cloud developers. The individual in this position will be responsible for, but not limited to, defining solution specifications from business requirements; configure/build/customize Salesforce Marketing Cloud and lead a team of Marketing Cloud developers.

How you’ll Succeed

• Guide a team of Marketing Cloud developers in implementing Marketing Cloud. 
• Provide Salesforce Marketing Cloud subject matter knowledge in the evaluation, design, planning and deployment of technical solutions to drive exceptional user experience and in‐creased productivity.
• Design and deliver industry-leading solutions on the Salesforce Marketing Cloud platform.
• Partner with the MC Senior Tech Lead to provide guidance and expertise on Salesforce
• Marketing Cloud architecture, design and implementation and design and lead Marketing Cloud development efforts.
• Collaborate with business stakeholders to prioritize various initiatives, assist in developing requirements and translating business requirements into technical specifications.
• Provide estimates of the level of effort to implement a solution based on business requirements.
• Lead technical design sessions, design and document technical solutions that are aligned with the client's business objectives.
• Lead grooming workshops with business and technical resources
• Conduct design walkthroughs
• Lead the technical delivery of Marketing Cloud implementations.

What You Should Bring

• Understanding of Agile principles, including user story creation and grooming
• Experience defining business requirements, writing user stories, and providing detailed system and functional designs.
• Excellent verbal/written communication skills with ability to effectively interact with individuals at all levels of responsibility and authority.
• Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously.
• Proactive mindset that can solve issues and involve stakeholders as needed.
• Strong learning agility
• Strong self-management skills
• Ability to balance multiple projects and changing requirements.

Basic Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology or related technical field
• 3+ years of hands-on experience in setting up, configuring and managing Salesforce Marketing Cloud.
• Must have 3+ years of hands-on experience working with Email Studio, Journey Builder, Audience Builder and Automation Studio

Desirable Skills:

• Pharmaceutical or healthcare industry experience.
• Proficient with AMPscript, SSJS, XML, and other web development languages (HTML5, CSS3, JavaScript).
• Experience with web development design languages, scripting tools, and protocols such as HTTP , CSS, XSL T, AJAX, JQuery.
• Understands digital marketing strategy and production processes.
• Self-motivated to work and learn independently while solving problems.
• Quick learner to new trends in technology.
• Experience with Salesforce Marketing Cloud and Salesforce CRM.
• Marketing Cloud Connector, and MobileConnect experience preferred.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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