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Hybrid Service Transformation Reporting Analyst

Sagesure ·  Chicago IL, Tallahassee FL, Cincinnati OH, Estados Unidos Da América · Hybrid

  • Escritório em Chicago IL, Tallahassee FL, Cincinnati OH
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Overview:  

SageSure is seeking a Service Transformation Reporting Analyst to join our Policy Services team, responsible for all service-related touchpoints with our customers. As a reporting analyst, you will be responsible for owning the reporting function to ensure operational excellence across the department. A successful candidate will be efficient, flexible, discerning, and able to execute and maintain an inventory of reports to provide data-driven insights for leadership and ensure critical processes are executed correctly.  

Candidates local to Chicago, Tallahassee and Cincinnati offices will be considered for an onsite-flexible schedule. 

What you’d be doing:  

  • Own and maintain the inventory of Policy Services reports that drive core operational processes 
  • Develop new reports as needed across the Policy Services department to ensure operational excellence 
  • Assist with the build and upkeep of managerial reports for Policy Services leadership 
  • Distribute and communicate our inventory of reports to applicable stakeholders 
  • Perform data-driven analysis to justify and prioritize proposed initiatives by the Service Transformation team 
  • Take an ownership role for data accuracy and integrity across the reporting interfaces 
  • Independently execute ad-hoc reporting requests that come in from Policy Services leadership  

We’re looking for someone who has:  

  • 3+ years of experience in an analytical role (analysis, information science, data visualization or other relevant quantitative fields)  
  • Bachelor’s degree or related field experience, preferably in the insurance industry 
  • Demonstrated ability to work with large datasets and tell a story using the data  
  • Self-starter that adapts well to change and works well in cross-functional teams/projects 
  • Strong problem solving, planning, quality control, and customer service skills 
  • Solid verbal and written communication skills with all levels of management 
  • Ability to communicate complex information in a clear and concise manner 
  • Proficiency in SQL, relational databases and building decision support models Advanced Excel knowledge including: advanced formula creation using compound Mathematic, Logical, Text and Reference formulas as well as conditional formatting 
  • Advanced Pivot Table skills including: template automation, design best-practices, and calculated fields 
  • Experience with DOMO and Alteryx preferred 

About SageSure:
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.  
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.