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International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Location: Remote / Washington, DC

Overall Purpose of the Job:

This position is in support of the ICE Health Services Corps (IHSC) whose mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards. The Agency is committed to providing healthcare services to protect the nation’s health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.

Key Responsibilities:

• Enforce risk management program initiatives, and enact the changes in clinical practice, policy and procedures to preserve the agency’s assets, reputation and quality of care.
• Provide policy guidance, consultation and review of sentinel events.
• Develop, review and revise policies and guides related to risk management annually, or as necessary to reduce mitigating risks to the agency.
• Monitoring and training on the incident reporting electronic tool.
• Participate in the development of risk management activities, e.g. root cause analysis (RCA) of incidents that occurred in the facilities and provide proactive risk reduction strategies.
• Collect data, monitor trends and report results to the Compliance and Risk Management Program Manager and/or Chief, Medical Quality Management.
• Ensure established standards of care are monitored in ICE facilities as well as in contract detention facilities and jails throughout the United States.
• Maintain accountability and monitoring of risk management activities and assist in identifying areas for improvement.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Required Licenses / Certifications:

• Current, full and unrestricted licensed as Registered Nurse in the state in which the duty station is located.
• This position does not require privileging by IHSC.
• Maintains BLS certification through the American Heart Association.

Education Required:

• Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education.
• Graduate from an associate's or baccalaureate nursing program for Registered Nurses located in a State, the District of Columbia, or a U.S. territory accredited by The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• Advanced degree (e.g. MA, MS) from a recognized accredited institution (preferred).
• Experience related to healthcare quality management, administration and /or health program management.
• Certification in Healthcare Quality or Risk Management or able to obtain certification with on year of employment. (Our company will pay for this certification).

Experience Required:

• Strong oral and written communication skills
• Excellent interpersonal skills
• Critical thinking skills
• Cultural competency
• Integrity and honesty
• Verbal and written proficiency in Spanish (preferred, not required)
• Experience in a detention/correctional or residential healthcare setting (preferred, not required)

Required Knowledge and Skills:

• Knowledge of National Detention Standards (NDS), Performance-based National Detention Standards (PBNDS) and Family Residential Standards (FRS), National Commission of Correctional Healthcare (NCCHC) and American Correctional Association (ACA).
• Ability to navigate in an electronic work environment including electronic health records, web based. training and communications.
• Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
• Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Ability to interact well and collaborate with all levels of personnel and management in IHSC, ERO, ICE and DHS offices, and with federal GS employees, Commissioned Corps officers and contractors.
• Demonstrate strong organization and time management skills.
• Demonstrate strong oral and written communication skills.
• Cultural competency and interpersonal skills

Duty Hours / ON-Call Requirements:

• This full-time position requires availability to workdays during normal business hours.
• There are no on call requirements for this position.

Security Requirements:

• The Department of Homeland Security’s Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination to be considered a qualified candidate.
• A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial and subsequent background investigations to meet the requirements of this position.

Physical Demands:

• Physically capable of performing duties and responsibilities as listed above
• Sitting for prolonged periods of time
• Frequent use of common office technology such as the computer, telephone etc
• Ability to lift, carry and move up to 30 lbs

Travel / Rotation Requirements:

• Up to 15%

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Salary Range | Min: $80,000     Max: $90,000

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus.  International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws 

International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.