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Description

Our Culture: Why Work with Us?

Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.

Who We Are:

Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.

OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards.  Ensuring patients have access to care when they need it and request it and validating that staff are working at the top of their licensures, are the foundations of this model.

Our Core Competencies:

At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.

A Day in the Life of this Role:

Outer Cape Health Services (OCHS) seeks a dynamic, donor-centered Assistant Director of Development to advance our mission of providing equitable, community-based healthcare to all who live in or visit the Outer Cape. This position plays a critical role in securing major philanthropic support by identifying, cultivating, soliciting, and stewarding individual donors capable of giving $10,000 or more annually.

Reporting to the Director of Development, the Assistant Director of Development will build and manage a portfolio of approximately 120–150 prospects and donors, working closely with organizational leadership, clinical champions, board members, and volunteers to deepen engagement and generate transformational support for OCHS’s strategic priorities.

Summary of Duties:

• Identify & Qualify Major Donor Prospects: Use data, referrals, research, and institutional knowledge to build and qualify a robust pipeline of prospective major donors.
• Portfolio Management: Build and manage a dynamic portfolio of 120–150 individual donors and prospects, ensuring regular outreach, relationship-building, and movement toward solicitation.
• Cultivation & Solicitation: Develop customized strategies to cultivate, solicit, and close gifts of $10,000 and above, in support of key initiatives such as primary care transformation, behavioral health expansion, and community-based services.
• Donor Stewardship: Ensure timely, thoughtful stewardship of all major donors, including impact reports, recognition, personalized outreach, and strategic engagement.
• Collaboration: Partner with the Director of Development, CEO, medical staff, and board members to coordinate donor visits and solicitations; prepare briefing materials and follow-up communications as needed.
• Tracking & Reporting: Maintain accurate and up-to-date records in the CRM (Salesforce or equivalent); regularly report on portfolio activity and progress toward goals.
• Campaign & Initiative Support: Contribute to the planning and execution of capital campaigns and special fundraising initiatives, as needed.
• Ambassadorship: Represent OCHS at donor meetings, community events, and other key gatherings to build relationships and elevate the organization’s visibility.
• Other related duties and projects as assigned
• Attend periodic staff meetings.
• Adhere to OCHS policies.
• Adhere to OCHS values and principles.

Qualifications

What We Need from You:

Qualifications:

• Minimum of 5 years of progressive experience in fundraising, with a focus on individual giving or major gifts.
• Demonstrated success in cultivating, soliciting, and closing five- and six-figure gifts.
• Strong interpersonal skills and ability to develop trust-based relationships with a diverse group of donors, staff, and volunteers.
• Highly organized and self-directed, with strong follow-through and attention to detail.
• Comfort working in a mission-driven, community-based, and collaborative environment.
• Proficiency with fundraising databases (Salesforce, Raiser’s Edge, or similar CRM).
• Ability and willingness to travel within the Cape and Islands region and to work occasionally on evenings and weekends.
•  Passion for equitable health care access and the mission of Outer Cape Health Services.

• Excellent interpersonal skills, communication skills, organizational abilities, computer experience, and the ability to work within a collaborative team setting.

• Excellent written and verbal communication skills; ability to craft compelling donor communications. Bi-lingual helpful!
• Proficiency in computer skills including EPIC, Outlook, Microsoft office, OneDrive etc.
• Excellent judgment and ability to solve problems in a timely manner.
• Ability to adhere to strict confidentiality standards.
• Demonstrated ability to work effectively both as a team member and independently.
• Demonstrated ability to work in a culturally diverse and inclusive environment.

Physical Requirements:

This is a sedentary job by nature. Must be able to travel throughout the area by personal vehicle. Requires being able to sit and/or stand for long periods of time as well as the ability to use computers and a phone.

Internal and External Contacts:

Interfaces regularly with employees, donors, and volunteers in person, on the phone, and via email.                                                

Reporting Structure:

This position reports to the Director of Development.

Qualification Requirements: 

To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AAP/EEOC Statement

Outer Cape Health Services is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any protected class under federal, state, or local law is a violation of our policy and is against the law. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, covered veterans' status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, or any other protected characteristic. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions-in-force, recall, transfer, leave of absence, compensation, and training.