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• Performs clinical duties, as appropriate, such as taking vital signs, setting up and assisting with minor procedures, blood pressure, point of care testing, etc 
• Assists physicians with clinical procedures, such as injections/aspirations, casting, wound management, verifying and preparing medications, and prepping the patient
  
• Prepares charts for upcoming clinics 
• Retrieves and enters patient data for MRIs, X-Rays, EMGs, etc
• Coordinates surgery scheduling as needed 
• Ensures rooming of patients in a timely matter in order to maintain clinic flow for physicians and physician assistants
• Receives incoming patient calls and returns patient calls in a timely matter
• Records accurate, complete, legible and timely documentation as needed in the patient’s medical records
• Provides patient education related to treatment recommendations
• Assists physicians and physician assistants with ordering medications and diagnostic testing 
• Scribes for physicians and physician assistances
• Completes patient paperwork in a timely manner 
• Follows correct procedures for handling and disposing of biohazardous, infectious, and pharmaceutical waste
• Prepares, cleans and sterilizes, and/or reprocesses, instruments and maintain equipment, according to organizational standards 
• Anticipates and proactively plans for practitioner and patient needs 
• Provides open and timely communication and information to patients, families, and practitioners (as appropriate)  
• Reports pertinent observations and information, both written and verbal, to appropriate staff
• Assists in orientation of new team members
• Maintains all necessary certifications and licensure, including first aid and/or CPR, state licensure, national certifications, and continuing education 
•  Stays up to date on required trainings such as OSHA, Medicare fraud/waste training, blood borne pathogens training, and sexual harassment training  
• Maintains strict patient confidentiality and follows all HIPAA guidelines 
•  Other duties as assigned  

Competencies: 

• Service:  We align our actions and decision making with the organization’s guiding platform keeping our patients at the center of all we do. 
• Change Agent:  We support and contribute to positive change in the organization. 
• Communication and Interpersonal Relations:  We communicate honestly and with compassion to build connections with our patients and each other. 
• Effectiveness:  We take ownership of work, doing the right thing for our customer and doing it well.

Organizational Culture: 

All OrthoIllinois employees focus on service by putting the mission, vision, and value statements into practice and using the guiding principles of Compassion, Respect, Trust, Integrity, Innovation, Education Fiscal Responsibility, Practice Independence, Accountability, and Empowerment to direct their interactions and decision making.  Employees promote and model the service standards to create lasting impressions, extraordinary moments, exceptional on-stage experiences, and meaningful and compassionate connections.     

Education and Experience Requirements: 

• High School Diploma or GED, required 
• Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), Certified Athletic Trainer (ATC), Licensed Practical Nurse (LPN), or ability to obtain Registered Orthopedic Technician (ROT) certification successfully within 6 months from date of hire and maintain certification renewal every 2 years, required 
• One year of experience in a similar role, preferred 
• Working knowledge of Microsoft and Google Suites, preferred 

Environmental/Working Conditions:  

• Working environment is in an office/clinic setting.  

Physical/Mental Demands:   

• Stand, walk, sit for extended periods of time 
• Sit, stoop, and kneel 
• Excellent vision, hearing, smell, and balance 
• Requires lifting, carrying, or moving heavier objects (i.e. pushing or pulling up to 100 pounds and lifting and carrying up to 50 pounds 
• Possess full range of motion in shoulders and arms, including reaching above or below the shoulder. 

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.