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Homeoffice Account Manager

JobRack Β· South Africa Β· Remote

About the job

About The Company


Web Marketing for Dentists is a leading provider of paid search and organic search management services exclusively tailored for dentists, helping them expand their practices and achieve remarkable growth. With a laser-focused approach to bringing in new patients for the dental industry, Web Marketing for Dentists ensures exceptional return on investment, making it the preferred choice for dental professionals.


Over the past few years, Web Marketing for Dentists has experienced significant success, boasting an impressive client retention rate of around 90%. The company has expanded its services beyond paid search to include organic search management, 24/7 chat support, lead booking services, and more. Web Marketing for Dentists continues to strive for excellence by addressing client concerns and providing innovative solutions in this specialized market!


The company's team consists of 14 W2 employees located throughout the United States, primarily focusing on account management and campaign management. They collaborate with a team of web developers and software developers from the Philippines, Europe, and Asia. Together, they ensure clients receive exceptional services and outstanding support.


Working at Web Marketing for Dentists is a fulfilling experience characterized by a flexible and family-friendly work-life balance. The company fosters a culture that encourages individuality and values its employees beyond their professional roles. Micromanagement is not part of the company's philosophy; instead, it emphasizes empowerment and allows employees to thrive as individuals. Web Marketing for Dentists promotes a positive environment that cultivates personal growth, collaboration, and a sense of belonging.


If you want to join a dynamic team and enjoy a fulfilling and empowering work experience, this may be the perfect place for you!


About The Role


Are you a proactive and motivated Account Manager with a passion for delivering top-notch client experiences?


Are you ready to make a significant difference in a thriving company dedicated to helping dental practices grow?


If so, Web Marketing for Dentists has a spot for you!


πŸ”Ή YOUR ROLE:


As an Account Manager, you'll be WM4D’s frontline in managing and nurturing client relationships. You'll become an expert in onboarding new clients, identifying growth opportunities within existing accounts, and guiding clients with informed consultancy. Overseeing client advertising campaigns will be an integral part of your responsibility, ensuring our client's success and our mutual growth.


Your key responsibilities will be to:


  • 🀝 Foster and handle crucial client relationships
  • πŸš€ Seamlessly integrate new clients into the system
  • πŸ” Unearth and capitalize on growth possibilities with existing clients
  • 🎯 Deliver insightful advice and consultancy to clients
  • πŸ“ˆ Take charge of client advertising campaigns


πŸ”Ή YOUR TEAM AND SUPPORT:


You'll be working closely with other account managers, campaign management professionals, and website developers, and will report to the Director of Client Services. To get you off to the best start, the business offers an intensive training program spanning a few weeks to introduce you to its systems and operations.


πŸ”Ή YOUR FIRST FEW WEEKS:


Your initial period will be a deep dive into understanding the systems and the business - getting you ready to take the reins in managing client relationships, driving advertising campaigns, and onboarding new clients.


πŸ”Ή WHY JOIN WM4D?

At Web Marketing for Dentists, the team doesn't just talk about work-life balance - they live it! Their commitment to your well-being includes a solid 40-hour workweek, generous paid time off, and a supportive environment where questions are welcomed, and personal growth is encouraged. You'll be part of a small, cohesive team that values independence - no micro-management, just trust in your skills and your ability to deliver.


About You


WM4D is seeking a highly organized individual with a strong work ethic, keen attention to detail, and an unyielding positive attitude. You are a person who can drive projects forward, mastering the fine balance of maintaining relationships while propelling business growth.


Therefore, to succeed in this role, you need to have:


  • At least 3 years of experience in Account Management, ideally within an ad agency
  • Proficiency in using Google and Microsoft Office suites
  • The ability to swiftly adapt to and learn new software
  • HubSpot knowledge is a big plus


It would be advantageous (but not essential) to have experience in:


  • Running ad campaigns on platforms such as Google, FB, Insta, TikTok, LinkedIn


In addition to these, a knack for identifying and leveraging personal strengths and skills to contribute innovatively to the company's growth would be highly valued. For instance, if you can run a TikTok campaign, WM4D would be eager to learn from you and apply your expertise to the company's operations. Alongside your professional experience, your biggest asset in this role would undoubtedly be your positive attitude! 😊


Benefits


What’s in it for you?


  • πŸ’°$2,500 - $3,000* per month
  • πŸ•°οΈ Full-time position with semi-flexible working hours (9 am-5 pm EST or close to it, must be available until at least 3 pm EST)
  • πŸ–οΈ Generous, needs-based paid time off policy
  • ⏰ Commitment to work-life balance with a 40-hour workweek
  • 🀝 Supportive and cohesive team
  • 🎈 Encouragement for personal growth and independence
  • πŸš€ Potential to evolve into a Senior Account Manager role
  • πŸŽ“ Opportunity to rise to a supervisory position based on performance


*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.


This job opening is actively seeking the perfect candidate and will close once found. To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application that stands out.


JobRack has been contracted by Web Marketing for Dentists to support them in their hiring process on their behalf.

As part of this the JobRack team has gained a full understanding of the needs of Web Marketing for Dentists and will review, filter, screen and test candidates in line with this.

Candidates that best meet the needs of Web Marketing for Dentists will be submitted as part of a final short list. Feedback will be provided throughout the process.


At the request of Web Marketing for Dentists applications for this position must be submitted through JobRack and direct contact with the employer is not desired. If you have any questions, please contact JobRack at [email protected]


The hiring process for this position will include the following steps:


  • Completing the application form on JobRack.
  • Recording a short video introduction of yourself.
  • If shortlisted, completing test tasks.
  • Attending video interviews to discuss your previous experience and the new role in more detail.


In case you are applying for a full-time role: Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.


To make sure you receive updates on your application please add [email protected] to your email address book.


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