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Dental Assistant

Department: Department of Veterans Affairs

Location(s): North Charleston, South Carolina

Salary Range: $44959 - $58445 Per Year

Job Summary: The Dental Assistant assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions under direct supervision. Your duties will be necessary to assist the dentists in many aspects of direct patient care and perform other clinical and clerical functions with direct supervision.

Major Duties:

• Duties include, but not limited to: A. Customer Service Shows courtesy, respect, and a positive attitude for patients, co-workers and the public. Provides assistance to customers with questions or concerns and provides service recovery. B. Chairside Assisting Sets up operatory for planned dental procedure and cleans dental unit for timely turnover. Passes instruments safely, accurately, and efficiently. Keeps operative field clear of debris and retracts oral tissues effectively and comfortably. Prepares dental medicaments and impression materials per manufacturer's instructions. Accomplishes all intra-operative procedures within standard infection control protocols. Assists in routine general dental procedures. C. Dental Imaging Accomplishes imaging requests within the desired time frame. D. Infection Control and Equipment Sterilization Demonstrates proper infection control procedures in setting up and cleaning up operatories. Properly prepares instruments for transfer to SPD for sterilization. Prepares instruments in a manner that does not delay clinical care. Demonstrates proper infection control procedures in exposing images. E. Clerical Functions Assists patients in scheduling appointments. Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments. Assists dentists in charting findings and treatment plans in patient records. F. Information Management Maintains patient confidentiality per HIP AA with written and verbal information. Follows computer security regulations. G. Patient Safety Modifies care as necessitated by patient's age and abilities (patient transfer and position). Provides accurate and understandable instructions to patients. Participates in patient identification and time out per JCAHO requirements. Monitors patient condition during treatment being alert for signs of physical distress. H. Employee Education Complies with Employee Education requirements. Completes mandatory annual safety training sessions. I. Dental Laboratory Functions Coordination of Dental Laboratory cases with the doctor and the laboratory technician. Coordinate scheduling issues with MSA's, doctors and laboratory technicians. Pours up impressions, trimming cases and packaging cases for shipping. Performs other dental laboratory functions as time and skill levels allow as directed by Dentist.. K. Direct Patient Care Provides post-operative and other appropriate patient education. 4-Handed dental procedures assisting the dentist. Works directly supporting the GS 7 expanded Dental Assistants and Hygienist during patient care. Chairside assistant to all specialty provers. Cleans & polishes or dental appliances/prosthetics. Cementation of dental prostheses with temporary cement. Removal of cement after cementation procedures. Applies topical anesthetic at the injection site and topical fluoride. Makes impressions for diagnostic casts and preliminary impressions for prosthetic fabrication. Removes plaque and soft debris from removable appliances. Provides patient preventative education and oral hygiene instruction. Work Schedule: Monday - Friday, 6:30am - 3:00pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 56253F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Experience and Education - To fulfill this requirement, you must meet one of the following: Experience: Six months experience that demonstrates your ability to perform the work, or provides familiarity with the work. OR, Education: Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA). OR, Experience/Education Combination: Equivalent combinations of experience and education are qualifying. Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. You must have successfully completed an educational program that meets or exceeds the standards described in this regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Provisions for Certification of Radiologic Competence: Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc. OR, Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR, Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). OR, Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a graduate dental assistant. (This is applicable for grade levels 3/4/5/6 of this series.) Certification in basic life support methods is highly desirable. Certification by the Dental Assisting National Board (DANB). DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. All Dental Assistants employed in VHA on the effective date of the qualification standard (04/19/2011) are considered to have met all qualification requirements for the title, series and grade held, including certification that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Dental Assistants grandfathered under this provision may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Such employees must meet the certification requirement before they can be promoted to those higher grade levels. Dental Assistants who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Dental Assistants initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. If a Dental Assistant who was retained under this provision leaves the occupation, they lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Grade Determinations: GS-06 Dental Assistant GS-06 Experience: In addition to meeting the basic requirements, to qualify for the GS-06, you must possess at least one (1) year of experience equivalent to the next lower grade level (GS-05) that demonstrates the core competencies described at that level. GS-05 Knowledge, Skills, and Abilities: Knowledge of anatomy and ability to evaluate diagnostic quality. Broad knowledge of common medical emergencies and vital signs measurement. Basic knowledge of instruments, materials and standardized dental procedures. Ability to learn and utilize software programs used within VHA. Basic communication skills to provide patient instructions according to established protocol. GS-05 Assignment: Employees at this level serve as staff dental assistants for routine dental procedures. Direct supervision is given for any complex patient procedures from more experienced dental assistants or the treating dentist]. [Assignments at this level include but are not limited to: responds to basic medical emergencies; measures and records vital signs; provides pre- and post- operative instructions; maintains a field of operation during dental procedures through the use of retraction, suction, irrigation, drying, placing and removing cotton rolls; using the concepts of four- handed dentistry, assists with basic restorative procedures; mixes basic dental materials; assists in preparation of laboratory prescription forms; applies pressure indicator paste to removable prostheses; exposes and processes basic dental radiographs; mounts and labels dental radiographs and/or saves digital imaging to electronic medical records; evaluates radiographs for diagnostic quality; maintains routine dental equipment per manufacturer and dental service standards. GS-06 Knowledge, Skills and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs (must be clearly demonstrated in your resume): Ability to identify normal oral anatomy. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures. Ability to monitor and perform basic interpretation of vital signs. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats. Ability to perform maintenance on dental equipment used for routine and specialty dentistry. Ability to enter and retrieve data utilizing electronic dental records. Ability to perform dental assistant-appropriate laboratory procedures]. Preferred Experience: None Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is GS-06. Physical Requirements: Moderate lifting and carrying 15-44 pounds; reaching above shoulder; use of finger and both hands required; Waling four hours; standing 6 hours; repeated bending with both legs required; near vision correctable at 13" to 16" to Jaeger 1 to 4; fair vision correctable in one eye to 20/50 and to 20/100 in the other eye.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/01/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12764296. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-08-01