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Hybrid Event Technology Marketing Manager

Datadog · New York, New York, USA, Estados Unidos De América · Hybrid

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The Datadog Global Events Team is hiring an Event Technology Manager to deploy and enhance technology solutions for Datadog customer-facing events, ensuring a seamless experience for attendees and internal stakeholders. This includes event registration tools (CVENT), mobile apps, schedule builders, peer to peer networking tools, on site event tech planning, and reporting. The ideal candidate is comfortable managing workloads on multiple international shows in a fast-paced environment. The role requires 30% domestic and international travel.

Key Responsibilities:

  • Oversee Event Tech Stack- Act as subject matter expert as it relates to event technology systems (currently CVENT). This includes but is not limited to:
    • Registration (pre event and on site)
    • Content and exhibitor management system and tools (session catalogs, ERC)
    • Attendee tools (mobile apps, schedule builder, networking tools)
    • Reporting, security, and access control
    • Survey tools 
  • Event Registration Tool Configuration- Manage the creation and management of event registration for 10+ events throughout the year. This includes:
    • Aligning with event leads and cross-functional stakeholders  to understand event requirements and configuring technology to meet event needs and timelines.
    • Creating and testing registration work flows ensuring registration paths are working as expected, system generated emails are accurate, and navigating required changes.
    • Working closely with web and marketing operation teams ensuring critical APIs are functioning properly.
    • Liaise with content and sponsorship teams ensuring ERC and content processes are in place 
    • Navigating necessary translation needs for non-English hosted events
    • Discount code management
  • Mobile App and Attendee Tools Management Lead the planning and strategy for DASH and other assigned events mobile app/schedule builder. This includes:
    • Working with event leads to understand the desired launch date and creating necessary workback timelines.
    • Liaising with brand and web teams to ensure branding and overall user experience meets Datadog standards.
    • Contributing to communications planning as it relates to these tools.
    • Staying informed about updates and new available tools that can optimize attendee experience. Making recommendations to stakeholders.
    • Survey tools setup and reporting

On Site Event Technology Solutions- Contribute to on site registration check in planning and overall event technology solutions. This includes:

    • Liaising with CVENT in regards to on site event needs (event check in kiosks, session scanning, lead scanning, etc)
    • Working with event agencies to influence check in experience, scanning needs, and placement of RFID technology.
    • Staffing help desk at events supporting customers when needed and helping troubleshoot on site

Who You Are:

  • Applicant with 4-6 years of experience in event technology
  • Excited to redesign Datadog’s current event technology strategy and own the overall event tech stack management, including for our flagship annual conference, DASH and global Summits.
  • Meticulous with details
  • Comfortable collaborating with agencies and coordinating across multiple events at a time
  • Strong project management skills, with the ability to prioritize deadlines, and communicate effectively across teams.
  • Versed in Cvent (or similar registration platform), Smartsheets, Google Workplace, Jira, Confluence, Salesforce, Marketo
  • Creative, innovative, and results-driven, with strong problem-solving skills.
  • Experience in B2B technology events is highly valued.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

 

Why You Should Apply:

  • Best in breed onboarding
  • Friendly and inclusive workplace culture
  • Travel the world!
  • Small team that enables big individual impact
  • Strong sense of ownership and autonomy
  • Team camaraderie and support

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$84,750—$113,000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.