Hybrid PARTS CO-ORDINATOR (Durban North, ZA)
Liebherr-Africa (Pty) Ltd · Durban North, Sudáfrica · Hybrid
Primary Responsibilities
- Responsibility for the support of the service department and service engineers
- Supporting the sales department in regard to spare parts
- Correspondence with LWN/MCR/LCC spare part managers and clients
- Handling of enquiries
- Technical clarification in regard to spare parts and/or recommended spare parts lists and offers.
- Preparation of quotations and spare parts proposals including Tender Assistance for all Spare parts business proposals.
- Pro-active offering of modification kits and exchange programs, Specials.
- Follow-up for quotations and evaluation of reasons for not received orders.
- Follow-up on outstanding payments
- Filing, Scanning, Archiving Spare Parts related documentation.
- Booking and invoicing of spare parts, service and warranty orders and follow up.
- Forwarding of shipping documents to customers.
- Checking of sales invoices
- Monitoring of debtor’s accounts and active collection of outstanding invoices together with accounts department
- Arranging and despatching of quality certificates
- Processing of complaints regarding spare parts orders
- Journal duty (availability as agreed)
- Preparation of proposals for stock keeping
Competencies
- Customer service
- Detail-oriented
- Microsoft excel and office skills
- Teamwork
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact KEFENTSE FEZEKA GUNGQISA.
One Passion. Many Opportunities.
