Trabajos a distancia y desde casa en ABC - Singapore ∙ Página 1

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognised as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group. 

FIRST also understands that businesses worldwide, including us, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric, Purpose driven & Planet conscious culture.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today. 

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported. 
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

What You Would Get To Do

The Senior Event Technician will be responsible for leading the technical production for mid- to complex level events requiring support with Audio/Video, staging, lighting and design needs. The role requires strong technical understanding and practical experience operating event production systems, with extensive experience in A/V and technical direction for both corporate events and live experiential events.

For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors. In this role you’ll work with internal teams as well as external clients and vendor partners on a daily basis.

Your Contributions

• Ensure your event production studio is clean, operational, and ready for business daily
• Responsible for the tech teams readiness on all events
• Coordinate across teams to ensure all technical request for events are executed as desired
• Acts as a technical lead on events as assigned
• Demonstrates the ability to troubleshoot and understand audio and video workflows throughout the facility
• Serves as the subject matter expert on the technical capabilities of the studio to external agencies, production companies, and clients
• Maintain detailed documentation on studio capabilities regarding LED wall specs, rigging, lighting, video, audio, etc
• Ensure all external agencies and production companies are informed and adhere to all rules and regulations of the facility
• Organises and maintains production switcher layouts and other auxiliary equipment associated with “show calling”
• Explain complex technical systems to non technical clients and stakeholders as needed
• Provide technical solutions and support to the wider team and assist in the hands-on delivery of all events
• Identify new and alternative ways of approaching FIRST’s technical production offering to clients by collecting feedback, identifying trends and implementing changes
• Ensure team adheres to standard operating procedures and compliance processes
• Actively discuss technical errors and ensure that they will be rectified/escalated accordingly
• Serve as the main point of contact for all production and technical related matters for your assigned event studio
• Coordinate with engineering resources to ensure AV systems are properly maintained and optimised for events
• Collaborate as needed with show callers, technical directors, or external agencies to ensure the flawless execution of technical cues
• Operate audio, video, lighting, or camera equipment as needed to ensure the seamless delivery of events
• Train and mentor technicians operating in your assigned event studio
• Coordinate with cross functional teams to ensure the seamless execution of events in your assigned studio

What We Are Looking For

• Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
• 5+ years’ experience within the technical event production/broadcast environment
• Bachelor’s Degree preferred but not required
• Expert/in-depth understanding of audio visual technology and advancements including lighting, audio/video output, rigging and power
• High proficiency with LED walls, Ventuz, and WATCHOUT
• Experience working with the following equipment/tools is helpful but not required: Yamaha CL series desks; Final Cut ProX; Keynote; Google G-Suite; ETC Ion lighting desk; Crestron Control systems, ROSS Carbonite desks, Panasonic PTZ camera controllers, Dante Controller, Shure Wireless Workbench, PlaybackPro, and Clear-Com systems, Meyer Galileo, QSYS, media ingest servers, etc.
• High level of proficiency in the technical delivery of high-quality events
• Live video switching experience with strong technical understanding of systems
• Live audio mixing experience with strong technical understanding of signal flow and processing
• Experience operating large format event production systems
• Excellent communication and customer service skills are a must to build and maintain relationships
• Ability to prioritise while adhering to critical project timelines in a fast-paced environment
• Experience managing day-to-day changes at every level of detail
• Ability to manage many projects at once with varying levels of production
• Knowledge and ability to use PTZ cameras and controllers
• Knowledge of Live Streaming in various encoding platforms
• Ability to generate and provide technical metrics related to an event(s)
• Ability to read building schematics and installation diagrams in order to troubleshoot
• Understanding of TCP/IP networking
• Understanding of different audio and video protocols and codecs
• Must be fluent in English
• Ability to work onsite
• This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required

Administration & General

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity
• Build excellent relations with the team, clients, vendors, and key venues through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter
• Work on ad hoc requests as required, typically during quiet times