Remote- und Homeoffice Jobs in Argentinien ∙ Jetzt bewerben - Seite 1

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CareerFoundry

Starte deine Remote-Karriere mit CareerFoundry. Kurse mit Job-Garantie in Design, Tech und mehr!

Gesponsert von CareerFoundry

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Designlab

Werde ein Designer mit praktischen Kursen und Mentoren.

Gesponsert von Designlab

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Blinkist

In 15 Minuten zu den wichtigsten Erkenntnissen aus Büchern. Jetzt 40% sparen!

Gesponsert von Blinkist

Homeoffice IT Support Specialist I

PAREXEL · Argentina-Remote, Argentinien · Remote

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Designlab – Werde ein Designer mit praktischen Kursen und Mentoren.

Gesponsert von Designlab

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Manage problem tickets, change requests, and system integrations. Analyze issues and recommend solutions. Ensure thorough documentation and perform unit testing. 
Mentor junior staff and provide high-level production support. Deliver quality code for testing and validation, adhering to IT and Corporate policies.

Key Accountabilities:

  • To work on the IT tickets raised by business related to the applications.
  • Understanding the business functionality of the applications that are being supported.
  • Actively work with one or more functional areas within PAREXEL to align business process with systems and tools.
  • Provide technical support to Clinical Business Users.
  •  Troubleshoot and resolve issues related to applications.
  •  Collaborate with other IT Team members.
  •  Document technical issues and solutions.
  •  Provide on-call support as needed.
  •  Provide excellent resolutions to all the Application issues.

Requirements 

  •  Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum of 2-4 years of experience in IT support.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks and priorities.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong attention to detail.
  • Willingness to provide on-call support.
  • Experience in SQL queries.