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We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The BD Excellence & Business Transformation team is seeking a Director, Operations Strategy for BD's Medication Management Solutions (MMS) business unit. This critical leadership role will oversee the Operations Strategy team—a dynamic group of management consultants, strategists, change experts, and analysts—focused on solving cross-functional business challenges and driving breakthrough improvements across MMS. This individual will report directly to the VP, BD Excellence & Business Transformation. The Director will lead high-impact initiatives such as the Breakthrough Improvement Engine and the Gross Profit Task Force (GPTF), ensuring MMS achieves best-in-class operational and financial performance. This role requires a highly influential leader capable of autonomously engaging executive-level stakeholders, managing a high-performing team, and delivering measurable results aligned with BD’s strategic goals. 

Key Responsibilities 

Team Leadership 

• Lead and mentor the Operations Strategy team, fostering a culture of excellence, innovation, and collaboration. 

• Empower the team to identify, scope, and resolve complex business problems across MMS and BD’s matrixed organization. 

• Drive accountability for delivering high-impact solutions that align with MMS’s strategic priorities. 

Strategic Initiatives 

• Oversee the Breakthrough Improvement Engine, a new prioritization process and governance structure aimed at helping MMS identify and solve the biggest cross-functional challenges preventing the business from achieving excellence. Ensure opportunities move from idea phase to execution rapidly, helping the business continuously push towards excellence. 

• Manage the Gross Profit Task Force (GPTF) program to ensure MMS achieves industry-leading gross profit levels. Provide overall strategic leadership and guidance for numerous cross-functional global workstreams, partnering closely with Finance and the BD Enterprise Acceleration Office to ensure forward progress on operational and financial results. Align GPTF initiatives with BD’s enterprise-wide objectives. 

• Define, govern, and continuously improve the Operating Rhythm of the MMS business, ensuring the MMS Worldwide President and MMS Leadership Team are operating effectively and efficiently and all executive-level forums and key strategic processes are streamlined, aligned, and achieving desired outcomes. 

• Lead change management for the broader BD Excellence & Business Transformation organization, supporting efforts spanning operating model changes, technology and analytical advancements, and process improvements. 

• Develop robust cases for large-scale technology enablement and operational transformation-focused projects, inclusive of impact / financial projections, scope, roadmap, and change management strategies. 

• Analyze quantitative and qualitative data, providing recommendations, insights and solutions to leadership to inform and guide strategic direction, while also ensuring a unified voice and aligned priorities across business units and team members. 

• Distill complex multi-year programs into actionable short-term projects. 

• Lead complex, cross-functional transformation initiatives to enable the achievement of business unit goals. 

• Collaborate with cross-functional teams across operations, finance, platforms, quality, regulatory, technology, medical affairs, service, and global commercial functions to implement scalable solutions. 

Stakeholder Engagement 

• Build and maintain strong relationships with senior executives and cross-functional leaders to secure alignment and support for key initiatives, inclusive of the Global MMS Leadership Team. 

• Act as a thought leader and trusted advisor on operational strategy and performance improvement. 

• Work cross-functionally within the BD Excellence & Business Transformation organization to ensure alignment of strategies and best-in-class execution for key strategic initiatives spanning process, technology, operating model, and analytics optimization. 

Operational Excellence 

• Utilize advanced analytics to inform decision-making and drive continuous improvement in operational efficiency. 

• Leverage Lean Six Sigma and Agile methodologies to drive efficient and effective operations and model what good looks like for the broader organization. 

• Continuously scan the internal company (within BD) and outside the organization (across industry groups and benchmarks) to identify best-in-class and push the broader team to achieve excellence. 

• Ensure all initiatives are executed on time, within budget, and deliver measurable outcomes in line with MMS’s goals. 

Qualifications 

• Bachelor’s degree in Business Administration, Engineering, or a related field. 

• MBA or equivalent advanced degree preferred. 

Experience 

• 10+ years of relevant experience in Lean Six Sigma, management consulting, strategy development, or technology-driven operations. 

• 7+ years of experience managing high-visibility programs with executive-level (including C-Suite) stakeholders. 

• 7+ years of expertise in Lean Six Sigma methodologies and breakthrough improvement models. 

• 7+ years of proven track record of leading a portfolio of large-scale, cross-functional transformation, innovation, technology and process improvement initiatives in an iterative, cross-functional, and fast-paced environment. 

• 5+ years of experience working within business operations at an organization that has deployed a Lean Business System. 

• 5+ years of experience directly leading and coaching teams. 

Skills 

• Strong leadership capabilities with extensive experience managing high-performing teams and a proven ability to enable scaled impact. 

• Advanced interpersonal and English-language communication skills to influence senior leaders across a matrixed organization. 

• Forward-thinking, thrives in ambiguity, and demonstrates a consultative approach to problem-solving. 

• Strong customer focus with ability to think strategically and view the business from a general management and commercial leadership standpoint. 

• Strong executive coaching and leadership skills, with the ability to develop and lead other business leaders to achieve their full potential. 

• Strong financial acumen, with the ability to analyze and interpret financial data to make informed decisions important to a publicly traded company. 

Key Competencies 

• Visionary leadership to drive strategic transformation within a complex organization. 

• Analytical rigor to interpret data and guide decision-making processes. 

• Collaborative mindset to work effectively across diverse teams and functions. 

• Results-oriented approach with a focus on achieving measurable business outcomes. 

Location 

• This is an office-based hybrid role in any of the following locations: 

• San Diego, CA (preferred) 

• Franklin Lakes, NJ 

• Durham, NC 

• Monday, Tuesday, Wednesday, and Thursday are required in the office each week. 

• Travel up to 50%, mainly domestic with minimal international travel. 

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other legally-protected status.