Cloud Remote- & Homeoffice Jobs in Bengaluru, Karnataka, India ∙ Jetzt bewerben - Seite 1

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Hybrid Application Support Analyst

Verifone · Bengaluru, Karnataka, India, Indien · Hybrid

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Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Job Description:

As a Graduate Application Support Engineer, you will be part of a dynamic team responsible for supporting and maintaining Verifones global infrastructure. This role provides an excellent opportunity to gain hands-on experience in troubleshooting, system monitoring, and collaborating with various teams to ensure platform reliability.

Responsibilities:

Assist senior engineers by learning from their experience, receiving guidance, and participating in code and system reviews.
Provide first-level support for Infrastructure related Issues.
Work in a shift-based environment and provide on-call support as required.
Gain hands-on experience with troubleshooting tools, monitoring systems, and deployment processes.
Collaborate with teams using Agile methodologies and IT service management tools such as ServiceNow, JIRA, or GIT.
Investigate system and application issues, working closely with operations, customers, and engineering teams to diagnose and resolve problems.
Monitor system alerts and assist in identifying and resolving hardware and software issues.
Support operational management tasks, including backup activities and system updates.
Learn to work with cloud-based applications and become familiar with Infrastructure as Code.
Develop knowledge of DevOps principles, including continuous deployment and automation.
Gain exposure to working in AWS Public Cloud environments.

Required Skills & Qualifications:

A degree in Computer Science, Information Technology, Engineering, or a related field.
Basic knowledge of Java and/or Linux-based web applications.
Familiarity with IT service management tools like ServiceNow or JIRA.
Exposure to scripting languages (e.g., Shell scripting, Windows Batch, JavaScript) is an advantage.
Interest in cybersecurity, including firewalls and antivirus software.
Basic understanding of Linux Servers, Windows Servers, databases, and networking. 
Strong analytical and problem-solving skills.
Ability to work both independently and within a team environment.
Excellent communication and customer service skills.
Willingness to learn and adapt in a fast-paced environment.

Any certifications will be a plus

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.