Infrastructure Integration & Client Success Manager na JF Petroleum Group

Description

The Infrastructure Integration & Client Success Manager is responsible for facilitating the startup, commissioning, integration, training, and client handoff of commercial fleet fueling and critical infrastructure fueling systems. This role ensures a smooth transition from project installation to client operations, covering the final connections, system testing, environmental monitoring systems, and fleet fueling management platforms. The Infrastructure Integration & Client Success Manager acts as the bridge between the installation team and the client, ensuring technical readiness, operational training, clear documentation, and effective project management.  

Key Responsibilities:

• Oversee the final startup and commissioning of fueling system infrastructure, including electrical connections, monitoring equipment, and fuel management systems. 
• Conduct system integration testing to verify performance, compliance, and safety. 
• Coordinate with installation crews, project managers, and vendors to resolve last-mile technical issues. 
• Lead client handoff and training sessions—covering system operation, reporting, safety, and maintenance. 
• Provide concise, clear explanations of technical systems to non-technical audiences. 
• Plan and manage schedules, track timelines, and coordinate resources to ensure on-time project delivery. 
• Utilize Procore for documentation, including RFIs, RFQs, daily logs, submittal reviews, commitments, and change events. 
• Support budget tracking, cost controls, and forecasting for assigned projects. 
• Identify, document, and process change events in coordination with the project management team. 
• Ensure proper closeout, warranty, and compliance documentation for all completed projects. 
• Travel regionally to multiple job sites (estimated 50–70%). 
• Ensure systems meet requirements for critical infrastructure operations and compliance standards. 

Skills & Proficiencies: 

• Strong working knowledge of electrical systems, controls, and monitoring equipment. 
• Proficiency in Procore (or similar project management software) for RFIs, RFQs, daily logs, submittals, and change event management. 
• Ability to create and manage schedules with strong time management skills. 
• Strong understanding of project financials, including budgets, cost tracking, and change order processes. 
• Experience with fuel management systems, SCADA/monitoring platforms, or similar infrastructure software. 
• Proficiency in troubleshooting and diagnostics for electrical, network, and system integration issues. 
• Excellent verbal and written communication skills; able to deliver client training in a clear, concise, and professional manner. 
• Customer-focused mindset with the ability to balance technical detail and client understanding.  

Requirements

• High School Diploma or GED, required
• 5+ years of experience in electrical, fueling, or related infrastructure systems. 
• Familiarity with commissioning and startup processes. 
• Strong technical troubleshooting and project management background. 
• Demonstrated proficiency in scheduling, documentation, and use of project management platforms. 
• Professional presentation skills; able to interact with clients, contractors, and internal leadership. 
• Ability to travel regionally as required (up to 70%). 
• Eligible to work in the US without sponsorship.
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company 
• Physical Requirements: Ability to repetitively lift, carry, push and pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.

Preferred Qualifications: 

• Experience with commercial fueling infrastructure or petroleum equipment. 
• Knowledge of environmental compliance systems and regulatory requirements. 
• Previous client-facing experience in a technical coordinator or commissioning role. 
• Certifications in electrical, controls, project management, or commissioning a plus. 

JF Petroleum offers:

• Competitive pay
• 401(k) with company match 
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel
• Relocation Assistance will be considered for qualified candidates

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.