- Junior
- Escritório em Springfield
Job Description
General Description
The Billing Specialist assists the Senior Accountants in monitoring the insured accounts receivable, servicing the billing issues of our insureds and agents and processing the daily accounting transactions such as vendor payables and insured payments.
ESSENTIAL FUNCTIONS
Answer phone calls from the accounting phone queue. Calls are typically insureds and agents making payments, requesting information or asking questions regarding their bills and/or coverage. The specialist must be knowledgeable about billing procedures and worker’s compensation insurance overall. Monitors insured receivables. This includes communicating with insureds regarding late payments and turning accounts over to our collection agencies as necessary. The specialist are also in charge of ensuring refunds are sent out timely according to company policy. Posts insured payments to their accounts and creates deposits to go to the bank Processes Vendor Payables Print Checks (claims, insured refunds, commissions) Special projects assigned by Senior Accountant
Competencies/qualifications
- Strong telephone and/or customer services skills
- Strong verbal/written communication skills
- Proficient computer skills including but not limited to Microsoft Office suite; specifically Excel.
- Good organizational and multi-tasking abilities.
- Quick critical thinking skills
Education/Experience requirements
- Minimum Education: High School Diploma or equivalent
- Preferred Education: Some college course work in accounting.
- 1+ years of general business/office experience
- 1+ years of customer service preferable over the telephone
Work environment
- This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, telephones, photocopiers and the like.
- Working over the telephone with challenging persons should be expected.
Physical requirements
- Sitting for 4+ hours of time is usual in this role
- Candidate should be able to lift 10-15 pounds.
- Large amounts of keyboarding and working with a computer mouse requires dexterity of the hands.
- Bending over to file periodically is also required
- The candidate must be able to use close, distance, and color vision.
Benefits and Perks:
- Competitive compensation
- Generous vacation policy, paid holidays, and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
- …and so much more!
Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.
Pay Details:
The base compensation range for this position is $15 - $17. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
