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Description

Dobbs Truck Group operates 23 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

I. General Job Description

This position is responsible for learning the diagnosis and repair of all vehicles and equipment serviced by the Company’s facilities. Apprentice Service Technicians are expected to learn how to perform with professional competence as it relates to quality of work, product knowledge, and customer service.

This position is an entry-level position, intended to introduce employees to the demands and responsibilities of a Service Technician 1. This position will be evaluated on the ability to quickly learn and master the duties and responsibilities of a Service Technician within 1-2 years.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

Level One 

• Lube Technician
• Helper and intermediary
• Engines – Quick Service
• Belts/hoses
• Simple electrical
• Radiator flushing/servicing
• Transmission and Differential
• Adjust clutch (internal and external)
• Seal replacement (wheels differential and transmission)
• U-joint/drivetrain
• Brakes and Axles
• Basic understanding of air systems
• Replace brake shoes and drums
• Wheel seal replacement
• R&R brake valves (QC, relay, etc.)
• Brake adjustments
• Electrical
• Service and R&R batteries
• Load test and replace alternators
• Light repairs, R&R assemblies and bulbs, simple wiring
• Load test starter and R&R
• Chassis and Suspension
• Replace shocks
• Inspect components and report findings
• Administrative Responsibilities
• Follow shop policies and procedures
• Report directly to supervisor 70-90% of the time
• Typing detailed stories on repairs performed
• Clean up shop bay 

II. Minimum Job Qualifications

• 18 years of age.
• High school graduate or GED
• Minimum tool requirements (see below).
• Minimum of 0-2 years of direct mechanic experience on heavy trucks or equipment – or a combination of experience PLUS vocational training, trade or technical school degree/certification of completion. 

III. Desired Job Qualifications

• High school graduate or GED
• Minimum of 2 years of direct mechanic experience on heavy trucks or equipment 
• Ability to perform vehicle lubrication systems and D.O.T. safety inspections.
• Dependable team player with a positive attitude.

IV. Mental Capability Requirements

• Comprehension: Ability to understand complex problems, collaborate, and explore alternative solutions.
• Organization: Ability to organize thoughts and ideas into understandable terminology.
• Reasoning & Decision Making: Ability to make decisions with moderate impact on immediate work unit.
• Communication: Ability to use and complete routine forms and/or conduct routine oral communication.
• Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes.

V. Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.

VI. Common Expectations of Performance for all Employees

The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.

Communications, Teamwork, and Feedback to Others

• Contribute to a work environment that is based on trust and respect.
• Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
• Suggest ways to improve the efficiency of conducting their job duties.
• Promote continuous improvement and change to support company growth.
• Mentor others unselfishly.
• Give credit where it’s due.

Company Loyal Policies and Work Ethic

• Adhere to the policies contained in the Employee Handbook.
• Adhere to the Company’s Employee Conduct Policy.
• Support management decisions toward meeting company goals.
• Be open and receptive to new ideas, regardless of their origin.
• Make prudent decisions, which are based on the best interest of the Company and its long-term future.

We are an Equal Opportunity Employer

Dobbs Truck Group operates 23 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.

Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.

We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.