Eng Prin - SW presso BAE Systems Intelligence & Security
BAE Systems Intelligence & Security · Washington, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Washington
Job Description
Join a Team that's Shaping the Future of IT Support
At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal ITSM System Administrator, you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
As a Principal ITSM System Administrator, you'll be responsible for proactively managing and monitoring ITSM servers, primarily ServiceNow, to ensure seamless operation. You'll apply database administration expertise to handle complex data integrity, performance tuning, and integrations. Your goal will be to recommend and implement patches/updates to maintain compliance and resilience in a mission-critical government environment aligned with ITIL 4 and federal standards.
By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to collaborate with cross-functional teams to resolve complex issues, implement best practices, and support disaster recovery planning. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
The successful candidate must be located within 50 miles of Washington, DC.
#Castle-Net
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Salary Max Point
Clearance Level – Must be able to obtain for position
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Union Job
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Required Skills and Education
- Bachelor's degree in Information Technology, Computer Science, Database Management, or a related field (or equivalent experience)
- 6+ years of experience in system and database administration, with at least 5 years focused on ITSM platforms like ServiceNow in large-scale environments
- Proven expertise as a Database Administrator, including full knowledge of related disciplines such as server OS, networking, and cloud integration for hybrid setups
- Active DoD Secret Clearance (must be current and transferable)
- Strong proficiency in database technologies (e.g., SQL Server, PostgreSQL) and ITSM server management tools, with experience in proactive monitoring and patching
- In-depth understanding of ITIL 4 practices, particularly for service operations and continual improvement
- Excellent analytical skills for root cause analysis and optimization in high-stakes, regulated settings
- U.S. Citizenship required due to federal contract obligations
- Behaviors that will help someone excel in this role:
- Applies extensive expertise, and has full knowledge of other related disciplines
- Exercises considerable latitude in determining objectives and approaches to assignment
- May function in a project leadership role
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Regular or Temporary
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About BAE Systems Intelligence & Security
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Job Family
Preferred Skills and Education
- ServiceNow Certified System Administrator (CSA) and Certified Database Administrator (or equivalent, e.g., Oracle DBA, Microsoft Certified: Azure Database Administrator)
- Experience supporting DoD or large federal customers, including database security hardening and ITSM integrations with enterprise systems
- ITIL 4 Managing Professional (MP) certification or higher, with focus on service design and transition
- Background in automation scripting (e.g., PowerShell, SQL scripts) for patch management and monitoring alerts
- Master's degree in a relevant field or additional certifications (e.g., CompTIA Security+ for secure database administration)
- ITIL Found V4 certification
