Finance Analyst - Invoice & Statement Processing, Terminal Order Management - 1-2 Years - Indore presso Worldpay
Worldpay · Indore, India · Onsite
- Junior
- Ufficio in Indore
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
About the role
Deliver daily support via email and phone to merchants, partners, and internal stakeholders on account-related queries.
What you'll own
Stakeholder Support: Deliver daily support via email and phone to merchants, partners, and internal stakeholders on account-related queries.
Process Engagement: Participate in multiple finance processes to support merchant account management, including billing operations and suspension workflows.
Commission Management: Assist in managing commissions through platforms such as EPPE.
Debt Collection Support: Collaborate with the UK-based debt collection team to support processes for IP merchants.
Reporting & Documentation: Maintain and share accurate reports and trackers related to accounts, EPPE, and Freedom Pay.
Oracle Coordination: Engage regularly with the Oracle team to resolve AR/AP issues.
Product Understanding: Acquire knowledge of IP products to enhance support effectiveness.
What you bring
Customer & Partner Engagement: Respond to inquiries via calls, emails, Teams, and SFDC, ensuring timely and professional resolution of billing, pricing, and account issues.
Terminal Order Management: Manage terminal orders, track inventory, and maintain records to support operational efficiency.
Invoice & Statement Processing: Verify and process invoices and statements, maintain trackers, and resolve discrepancies.
Pipeline & Forecasting: Collaborate with stakeholders to manage pipeline data and generate accurate forecasting reports.
Audit & Compliance: Conduct audits on pricing, tagging, and SIM usage to ensure compliance and data integrity.
Continuous Improvement: Seek guidance, apply feedback, and pursue learning opportunities to enhance product, process, and tool knowledge.
Values-Driven Execution: Uphold organizational values by delivering excellence, accountability, and customer-centric service.
What makes a Worldpayer
It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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