Assistant Manager - IFC Center presso AMC Networks

Job Description

AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.

We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.

We are currently seeking an Assistant Manager - IFC Center to join our Films Group team based in our New York, NY office.

JOB RESPONSIBILITIES 

• Coordinate activities of theater staff to ensure efficient operation, promote patronage of theatre and provide a positive guest experience. 
• Respond to customer queries and complaints in person and via phone. 
• Maintain regular personal presence in the lobby and throughout the facility to engage with customers and staff to identify, track and resolve urgent issues. 
• Ensure all staff keep primary focus on high level of customer satisfaction through consistently excellent service. 
• Monitor staff adherence to IFC Center and AMC Networks values and policies, and, in coordination with AMC Networks HR Dept., ensure proper training of all staff members. 
• Update theater staff on new programs, initiatives, policies and external issues that may impact operations. 
• Recruit, train, manage, motivate and evaluate floor staff and assistant managers. 
• Coordinate staff scheduling. 
• Adhere to company policies regarding cash and inventory control and manage staff’s daily sales activities. 
• Prepare and disseminate theater schedules. 
• Responsible for cleanliness and functionality of physical plant – both on a daily basis as well as planning long-term maintenance of building integrity and services. 
• Maintain high standards of quality control, hygiene, and health and safety to ensure satisfaction of company’s legal, security and compliance expectations in terms of operational standards. 
• Maintain inventory systems for goods for sale as well as for maintenance products and other consumables required to operate business. 
• Maintain proper presence for marketing campaigns and materials on site. 
• Participate in special projects and perform other duties as assigned. 
• Manage relationships with vendors, neighboring retailers and other third-parties. 

QUALIFICATIONS (Required & Preferred) 

• Bachelor's degree 
• 2-5 years of relevant work experience 
• Must have excellent communication, organizational and time management skills with the ability to handle multiple tasks in a high-volume environment. 
• Ability to personally represent the company positively, impressively and enthusiastically while engaging with patrons is vital. 
• Food Service and Fire Safety certification will be required within 30 days of job commencement. 

The base compensation for this position is $19-20 an hour commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.

The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.