Slack-communication-and-collaboration Remote-emplois à Canada

We're a small but mighty team, supporting over 20,000 businesses. Bootstrapped and profitable, we're scrappy in our approach to learn and adapt quickly, yet we take great care in the work we deliver.

If this sounds like the kind of place you'd like to work, we'd love to hear from you.

About this role

In this role, you'll have significant ownership of your work, make impactful decisions daily, and report directly to the founders. This is a full-time remote position open to candidates in all timezones.

You’ll be responsible for expanding our product offering, finding solutions to things that aren’t working, and solving complex problems in logistics and supply chain. As one of our first product hires, you'll learn the ins and outs of a fast-growing SaaS product.

Here are your daily tasks in this job:

• Independently manage projects from initial, rough designs to final implementation, including creating task lists in Linear, breaking down PRs into manageable, deployable code segments, testing in staging, deploying to production, and monitoring app performance post-deployment.
• Prioritize and handle timely dependency upgrades in our applications with the same enthusiasm as greenfield projects, recognizing their importance in maintaining app security and enhancing user experience.
• Work closely with the technical support team (Tier 2 support) on a weekly basis to prioritize development tasks, address bugs, provide technical guidance on custom implementation projects for some of our larger merchants.
• Assist our incredible support team (Tier 1 support) with merchant questions in Slack and take pleasure in providing solutions.
• Effectively communicate your progress and collaborate on problem-solving using digital tools like Slack and GitHub PRs.
• Rapidly learn and adopt a product development mindset, considering automated tests essential for building confidence in your code.
• Support your team members and customers whenever needed. As a close-knit team, we thrive when we help each other.
• Adapt to changing priorities and manage multiple tasks simultaneously.
• Stay calm under pressure, especially when faced with multiple Rollbar errors, a full Sidekiq queue, or app downtime alerts.
• Be comfortable working from home, using Slack as our main form of communication.

Qualifications

• 2+ years of experience with Ruby on Rails
• Experience with React, including hooks and context APIs
• Experience with Shopify REST and GraphQL APIs is a plus
• Experience with Shopify CLI and Theme app extension development is a plus

Our stack

• Ruby on Rails
• PostgreSQL
• React
• Shopify's Polaris design system
• Redis for caching and background queues
• Sidekiq for background processing
• Heroku for application hosting

Who you are

Experience is key in this role. We’d love to know the extent of your experience with Rails and React as a combined tech stack. Can you provide insights into how you've set up Rails and React projects in the past? Are there any specific projects that could serve as a testament to your skills and capabilities?

We're particularly interested in your experience with Shopify API, Shopify CLI, or GraphQL API. Even if these experiences are not part of your repertoire, we value your expertise with integrations on other platforms. If available, we’d love if you can share any public app or API documentation from those platforms.

Beyond technical expertise, success in this role means embodying these three core values:

• Resourcefulness: You are relentlessly resourceful, always finding a way to achieve the highest standards of quality. You know where to look and whom to consult when faced with challenges, understanding that we always support each other.
• Ownership: You take complete ownership and pride in your work. This means deeply understanding our users' problems and how new features or updates affect them.
• Communication: You effectively communicate your progress, challenges, checklists, and pull requests, detailing them in Linear or GitHub PR descriptions to keep the rest of the team informed. Effective communication is crucial in our fully remote and asynchronous team environment.