senior manager, Vendor Performance chez Starbucks
Starbucks · Seattle, États-Unis d'Amérique · Onsite
- Senior
- Bureau à Seattle
%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci data-olk-copy-source=%22MailCompose%22%3EAs a senior manager, Vendor Performance, you will…%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%26nbsp;%3C/div%3E%3Cul%3E%3Cli%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3EModel leadership behaviors that are grounded in Starbucks Mission and Values%3C/div%3E%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EDrive the engagement, development and performance of all members of their team.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3ECreate and execute short and long-term global contact center outsourcing strategies and execution including goals, budget, initiatives, and resource allocation.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3ELead a team to establish and manage vendor relationships end-to-end including vendor selection, pay models, new %26amp; existing contract negotiations and renewals, pay models, managing value levers and ensuring high performance and exceptional customer and partner experience.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EDrives strategic alignment across internal business unit stakeholders.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3ENegotiates for human, financial and other resources, liaises with external and internal vendors and stakeholders on prioritization of projects and programs and provides professional guidance and leadership to project teams to realize the strategic business vision or desired result.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3ECollaborates and establishes partnerships with support and business units to continuously innovate and redesign programs to better serve our customers and partners.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3ECreates continuous feedback loops with internal customers and business partners to ensure alignment.%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:115%;margin-bottom:10pt;margin-right:0in;margin-top:0in;%22%3EDrive the business forward as part of a highly collaborative team while acting in accordance with Starbucks guiding principles%3C/li%3E%3C/ul%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci%3EWe’d%26nbsp;love%26nbsp;to hear from people with:%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%26nbsp;%3C/div%3E%3Cul style=%22margin-right:0in;margin-top:0in;%22%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EBachelor’s degree or significant relevant experience%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMinimum of 8 years of experience managing successful teams%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMinimum of 8 years of experience in customer support operations with progressively increasing responsibility%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMinimum of 8 years of general business experience in large, matrixed organizations%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMinimum of 8 years of experience leading gross-functional initiatives%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMinimum of 5 years of change management experience%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMinimum of 5 years of project or program management experience%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EExperience managing global and remote teams%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EPrevious BPO (Business Process Outsourcing) experience%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EMaster’s degree or MBA preferred%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EPrevious Lean/Six Sigma experience preferred%3C/li%3E%3Cli style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EPrevious experience facilitating root cause analysis, driving solutions to complex problems and developing standards for future use%3C/li%3E%3C/ul%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%26nbsp;%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci%3EAs a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.%26nbsp; Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.%26nbsp; You will also have access to backup care and DACA reimbursement.%26nbsp;%26nbsp; Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci%3E*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.%26nbsp; For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci%3E%26nbsp;%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci%3EThe actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. %26nbsp;At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in;%22%3E%3Ci%3E%26nbsp;%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:0in 0in 7.5pt;%22%3E%3Ci%3EWe believe we do our best work when we%27re together, which is why we%27re onsite four days a week.%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;line-height:16.5pt;margin:0in 0in 7.5pt;%22%3E%3Ci%3E%3Cstrong%3EJoin us and inspire with every cup. Apply today!%3C/strong%3E%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:1em 0in;%22%3E%3Ci%3EStarbucks Coffee Company is an equal opportunity employer. All qualified applicants%26nbsp;will receive consideration%26nbsp;for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or%26nbsp;protected%26nbsp;veteran status,%26nbsp;or any other characteristic protected by law.%3C/i%3E%3C/div%3E%3Cdiv style=%22color:rgb(0, 0, 0);font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif;font-size:11pt;margin:1em 0in;%22%3E%3Ci%3EQualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.%3C/i%3E%3Cbr%3E%3Cspan style=%22color:rgb(0,0,0);%22%3E%3Ci%3EStarbucks Coffee Company is committed to offering reasonable%26nbsp;accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at %3C/i%3E%3C/span%3E%3Ca class=%22OWAAutoLink%22 style=%22color:rgb(70, 120, 134);%22 href=%22mailto:[email protected]%22 id=%22OWA9d98cf45-8e81-79da-fbfe-3e12a9e1e664%22%3E%3Cspan style=%22color:rgb(70,120,134);%22%3E%3Ci%3E%3Cu%[email protected]%3C/u%3E%3C/i%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:rgb(0,0,0);%22%3E%3Ci%3E%26nbsp;or 1(888) 611-2258.%3C/i%3E%3C/span%3E%3C/div%3E Postuler maintenant