Resident Services Assistant- Independent Living; (Part-Time) chez SUNNYSIDE PRESBYTERIAN HOME

Description

Job Title: Resident Services Assistant- Independent Living (Part Time)

Location: 3935 Sunnyside Drive Harrisonburg, VA 22801

Hours: Part time, 20 hours per week during week days 8AM-4:30pm.

If you are looking for a position with flexibility & no weekends, this could be the job for you!

Position Overview & General Responsibilities

The Resident Services Assistant’s primary responsibilities are to provide support to the operations of the Residential Living department. This would include some administrative/clerical support and support of Sunnyside’s service program to respond to and meet the needs of residents. We are currently seeking a part-time Resident Services Assistant to support the daily operations of our Residential Living department. In this role, you will have the opportunity to orient new Independent Living residents, assist residents with the planning process for moving within our continuum of care, direct resident and guest questions via phone and in-person, and much more!

• Project professional image of Sunnyside at all times.
• Act as administrative/clerical support including project work to the Residential Living department.
• Work with new residents to ensure a smooth move-in and orientation process.
• Assist residents, families and powers of attorney with transitions of level of care and clearance of independent living residence.
• Provide support for Sunnyside’s service program in order to respond to and meet the needs of residents.
• Answer incoming calls promptly and courteously.
• Take and forward messages accurately; notify staff members of emergency messages promptly.
• Greet visitors and guests with warmth and sincerity and provide accurate information to assist them in their visit.
• Handle transactions and deposits for the accounting department and keep records of accounts receivable.
• Maintain room and guest accommodation reservations and calendars.
• Assist with maintenance of Touchtown and Resident Apps data programming.
• Be knowledgeable of the copy machine and its’ functions.
• Maintain a neat and clean work area at all times.
• Other duties as assigned.

Requirements

Qualifications:

• Education and experience equivalent to associate’s degree required. 
• Efficient operation of computer and office equipment; ability to learn and operate new and changing software applications as well as assist others in their use.
• Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint).
• Previous administrative/clerical experience preferred.
• Ability to multi-task while maintaining attention to detail.
• Prior work experience in the long-term care industry or working with older adults preferred.
• Ability to communicate with older population with varying mental and physical capabilities.
• Ability to work with confidential information and maintain its’ integrity.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Sincere interest in working with the elderly.
• Be creative, positive, energetic, organized and patient.
• Strong customer service skills; maintain a hospitality approach when engaging all individuals.
• Ability to work with a flexible schedule
• Valid driver’s license 

Physical & Environmental Considerations:

This job operates in an environment with activity rooms and office space with normal lighting levels, temperature ranges, air quality, ventilation and noise levels. Special events, and temperatures vary with the season and location. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit for long periods of time. Additionally, employee will routinely sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 lbs. or less and occasionally more than 40 lbs. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

General hazards related to operation and maintenance of office equipment. Minimal hazards if universal precautions are followed.

 Why Work at Sunnyside

• Part-time schedule with flexible shifts
• Supportive, team-focused culture
• Meaningful work serving our residents and community
• Comprehensive training and development opportunities

Culture and Work Environment Join a team you’ll be proud of at Sunnyside Retirement Community, where every team member is encouraged to S.H.I.N.E.: Service Before Self, Hospitality with Heart, Inspiring Excellence, Nothing Less Than the Best, and Enjoy Your Journey.
At Sunnyside, you’ll find flexibility, growth opportunities, and a supportive team culture. Our 150+ acre campus in the Shenandoah Valley offers a welcoming environment for both residents and staff.
Employee Benefits and Perks

• Flexible scheduling
• Paid time off (even for part-time roles)
• Growth and on-site training opportunities
• 401(k) with employer matching
• Access to our wellness and vitality centers
• Employee assistance program
• Referral bonus program