Revenue & Receivables Administrator chez HOUSTON GRAND OPERA ASSOCIATION INC

Revenue & Receivables Administrator

Job Highlights 

The Revenue & Receivables Administrator (“RMA”) is responsible for collecting, recording, and processing ticket purchases, contributions, pledges, and pledge payments from patrons in a timely and accurate manner.  

About the Houston Grand Opera 

The mission of HGO is to enrich our diverse community through the art of opera. We do so by creating, curating, exploring, and producing outstanding experiences centered around the human voice. HGO has received a Tony Award, two Grammy Awards, and three Emmy Awards – we are the only opera company in the world to win all three honors. 

Our strategic focus is two-fold: creating profoundly enriching experiences for our diverse audiences and clearly defining and positively promoting the HGO brand. 

We are passionate about building and sustaining an inclusive and equitable working environment for all company members. We believe every team member enriches our company by exposing a broad range of ways to understand and engage our community and discover, design, and deliver enriching experiences. 

Compensation and Benefits 

We offer robust benefits to full-time employees, including: 

• Comprehensive and affordable health benefits. 

• Generous paid time off. 

• 403b retirement plan with employer match. 

• Flexible work schedule. 

• Professional development opportunities. 

• Discounted parking in the Theater District garage and nearby lots , plus easy access to Metro transportation. 

• Free tickets to our mainstage and community productions and events. 

Key Responsibilities 

• Record cash receipts, credit card payments, pledges, and refunds efficiently and accurately in Tessitura and prepare related general ledger journal entries in Financial Edge. 

• Ensure revenue transactions are recorded and classified correctly in compliance with company policies and generally accepted accounting standards. 

• Manage patron accounts, including researching and resolving discrepancies, responding to patron inquiries, and updating patron information. 

• Manage the monthly accounts receivable close process, including reconciliation of AR subledger (Tessitura) to general ledger (Financial Edge) and preparation of AR month-end schedules. 

• Manage the monthly contributed revenue close process, including reconciliation of revenue subledger (Tessitura) to general ledger (Financial Edge) and preparation of revenue month-end schedules. 

• Assist with annual audit by providing information responsive to auditor requests. 

• Identify processes and improvements to facilitate accurate financial records. 

• Perform other duties as assigned. 

Qualifications 

• Candidate should hold a bachelor’s degree (or equivalent work experience) and two years’ related experience (preferably in accounting or finance).  

• Knowledge of generally accepted accounting principles for revenue and receivables transactions required.  

• Experience managing a high volume of contributions and ticket transactions strongly preferred. 

• Advanced Excel skills, familiarity with CRMs and accounting software required (knowledge of Tessitura and/or Financial Edge a strong plus).  

• Eye for accuracy, attention to detail, strong organizational skills, and ability to effectively prioritize work in a fast-paced environment are critical skills.  

• Occasional night and weekend work is required. 

Physical Demands 

The physical demands described here are representative of those we consider important for an employee to successfully perform essential functions of this job: extended periods of sitting and performing tasks such as typing and using a computer mouse, with strong visual and auditory focus, occasional lifting (not exceeding 25 pounds), reaching for items, effective communication skills, and fine motor abilities, being mobile within the office for activities like attending performances, events, and meetings. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Equal Opportunity 

Houston Grand Opera is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at HGO are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by federal, state, or local laws or regulations.  

Qualifications